Director of Implementations

March 4

Apply Now

Receive Emails with Similar Jobs

Greenshades Software

WebsiteLinkedInAll Job Openings

Greenshades Software is a company that provides comprehensive payroll and human resource solutions, primarily serving mid-market companies across various industries. Their platform offers features such as payroll processing, HR management, benefits administration, tax compliance, and time and labor management. Greenshades focuses on enhancing the employee experience, simplifying payroll complexities, and ensuring tax and HR compliance with an emphasis on ease of use and integration with existing systems like Microsoft Dynamics. The company is known for its strong customer support and serves clients in sectors such as healthcare, construction, and transportation, among others.

Payroll Tax Software • Custom Software Development • Affordable Care Act Compliance • Human Resources Software

51 - 200 employees

Founded 2002

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 Private Equity Round on 2019-03

📋 Description

• Directs and oversees the implementation of new customers onto Greenshades platforms including Payroll, Time & Benefits solutions. • Sets overall implementation goals, manages project timelines, communicates with Customers & coordinates with internal stakeholders to keep projects on track. • Supervises a team. • Lead end-to-end implementations for Payroll, Time, and Benefits solutions, ensuring timely delivery and customer satisfaction. • Drive project management, including resource allocation, risk management, and issue resolution. • Build and maintain strong relationships with client stakeholders, conducting regular check-ins to monitor progress and gather feedback to provide recommendations to drive continuous improvement. • Own key KPIs related to implementation success, including project timelines, client satisfaction scores, and successful product adoption. • Collaborate with Sales, Product, Engineering, and Customer Experience teams to ensure seamless customer transitions. • Continuously refine implementation methodologies, tools, and processes for efficiency and scalability. • Develop and maintain project documentation, best practices, and onboarding materials for both internal and external stakeholders.

🎯 Requirements

• Bachelor’s degree or equivalent experience in Business, Accounting, Computer Science, or related fields. • 5+ years of experience in software implementation, project management, and team leadership. • Expertise in Payroll, Time, and Benefits solutions preferred. • Strong leadership, project management, and communication skills. • Proven experience leading cross-functional implementation teams in a fast-paced, client-centered environment. • Demonstrated ability to lead high performing teams, including project managers, consultants and analysts. • Experience with change management principles and driving process improvements with an implementation environment.