Managed Payroll Services - Payroll Processor

3 days ago

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Greenshades Software

Payroll Tax Software β€’ Custom Software Development β€’ Affordable Care Act Compliance β€’ Human Resources Software

51 - 200

πŸ’° Private Equity Round on 2019-03

Description

β€’ Responsible for managing a portfolio of clients, ensuring accurate payroll processing, and providing exceptional client support. β€’ Ensure accurate and timely payroll processing for assigned clients. β€’ Serve as the primary point of contact for client payroll inquiries and support requests. β€’ Identify and resolve payroll issues by working closely with cross-functional teams such as HR, Tax, and IT. β€’ Proactively communicate with clients and guide them on compliance matters. β€’ Maintain accurate documentation of all client interactions, issues, and resolutions. β€’ Collaborate with sales and product teams to identify cross-selling opportunities. β€’ Support onboarding of new clients and assist during peak periods.

Requirements

β€’ 2-5 years of experience in payroll services, client account management, or a related field. β€’ Experience with managed payroll services, payroll compliance, and tax regulations is highly desirable. β€’ High School Diploma, GED, or Payroll Certification β€’ Strong understanding of payroll processes, systems, and regulations. β€’ Excellent communication and interpersonal skills with a customer-first approach. β€’ Problem-solving skills with the ability to collaborate effectively across teams. β€’ Proficiency in payroll software and systems β€’ Ability to manage multiple priorities and deadlines in a fast-paced environment. β€’ Detail-oriented with strong organizational skills.

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