Managed Payroll Services - Payroll Processor

3 days ago

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Greenshades Software

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Payroll Tax Software • Custom Software Development • Affordable Care Act Compliance • Human Resources Software

51 - 200

💰 Private Equity Round on 2019-03

Description

• Responsible for managing a portfolio of clients, ensuring accurate payroll processing, and providing exceptional client support. • Ensure accurate and timely payroll processing for assigned clients. • Serve as the primary point of contact for client payroll inquiries and support requests. • Identify and resolve payroll issues by working closely with cross-functional teams such as HR, Tax, and IT. • Proactively communicate with clients and guide them on compliance matters. • Maintain accurate documentation of all client interactions, issues, and resolutions. • Collaborate with sales and product teams to identify cross-selling opportunities. • Support onboarding of new clients and assist during peak periods.

Requirements

• 2-5 years of experience in payroll services, client account management, or a related field. • Experience with managed payroll services, payroll compliance, and tax regulations is highly desirable. • High School Diploma, GED, or Payroll Certification • Strong understanding of payroll processes, systems, and regulations. • Excellent communication and interpersonal skills with a customer-first approach. • Problem-solving skills with the ability to collaborate effectively across teams. • Proficiency in payroll software and systems • Ability to manage multiple priorities and deadlines in a fast-paced environment. • Detail-oriented with strong organizational skills.