Principal Product Manager - Risk

August 3

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Gusto

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Trusted by 300,000 businesses and their teams with modern HR tools, payroll, and benefits.

compliance

1001 - 5000

Description

• Responsible for owning risk management and fraud prevention for Gusto Global products • Build products and services that help manage fraud and credit risk while enabling positive user experiences for Gusto Global products • Develop the roadmap of your product area through deep research and understanding of business goals and OKRs • Work collaboratively with Engineers, Designers, Product Managers, Fraud/Risk Operations and other stakeholders to bring new products and features to our customers • Conduct market research to inform strategy, measure performance against key indicators, and inform future improvements • Model and systematize data-driven decision-making by consistently reviewing KPI dashboards with team while driving transparency and focus on customer and business outcomes

Requirements

• 6+ years of experience in product management and risk related work • Experience designing and building risk management platforms that find the balance of loss prevention and user experience • Knowledge of systems, processes, tools and vendors related to threat detection, payment transactions, operational procedures, and risk scoring • Ability to make sound risk and customer experience decisions in the absence of data • Ability to communicate effectively based on audience • Experience with data structures, analytics, and AI/ML models for risk management is a plus

Benefits

• Physical office spaces in Denver, San Francisco, and New York City • Flexible work arrangements after approvals • Equal opportunity employer with accommodations for disabilities