Training Education Analyst - Blood Bank Transfusion Service Software

October 17, 2024

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Haemonetics

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Haemonetics is a company that provides a suite of innovative medical technology solutions aimed at improving the quality, effectiveness, and efficiency of healthcare. The company focuses on optimizing operations for plasma centers, enhancing patient care in hospitals, and driving efficiency in blood centers by offering advanced technologies that improve productivity, quality, and safety. Haemonetics is committed to advancing healthcare standards and creating better outcomes for patients through their technology and services.

Blood collection and separation technologies • surgical blood salvage systems • diagnostic products • software and information technology platforms • consulting services

1001 - 5000 employees

Founded 1980

⚕️ Healthcare Insurance

💊 Pharmaceuticals

📋 Description

• The Education Analyst is a Trainer responsible for the implementation, delivery, and maintenance of software product training materials and programs. • Coordinate and conduct user level training of software applications for Blood Bank/Transfusion Services with the client project team. • Work closely with technical staff to ensure compliance with protocols and FDA regulations. • Teach new and existing customers how to use Haemonetics software applications. • Provide feedback to business unit management concerning customer comments and software performance. • Maintain up-to-date knowledge in the applications of new and existing software and competitive products. • Provide training history by maintaining customer training records.

🎯 Requirements

• Bachelor's Degree in Medical Lab Systems or Medical Technologies or equivalent scientific field • 3+ years of experience in a blood bank or transfusion service environment • Strong customer service, training and communication skills, including the ability to explain technical concepts in a user-friendly manner • Ability to travel 75% of the time, mostly by plane, to visit clients at hospital sites, including occasional weekends or short notice trips. • Experience as a trainer in a medical discipline (preferably Transfusion Medicine) is preferred • Advanced knowledge of Microsoft Word, Excel and PowerPoint is preferred • Clear understanding of software course facilitation and adult learning methodology is preferred • Excellent educational, platform, computer and management skills is preferred • FDA regulated experience and image manipulation for educational applications is a plus • Train the trainer experience is desirable • Experience developing curriculum goals using varied delivery methods is a plus • Experience managing multiple educational projects simultaneously is a plus

🏖️ Benefits

• 401(k) with up to a 6% employer match and no vesting period • Employee stock purchase plan • Flexible time off for salaried employees • Accrual of three to five weeks’ vacation annually based on tenure • Accrual of up to 64 hours of paid sick time annually • Paid and/or floating holidays • Parental leave • Short- and long-term disability insurance • Tuition reimbursement • Health and welfare benefits