Training Education Analyst - Blood Bank Transfusion Service Software

October 17

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Haemonetics

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Blood collection and separation technologies • surgical blood salvage systems • diagnostic products • software and information technology platforms • consulting services

1001 - 5000 employees

Founded 1980

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Description

• The Education Analyst is a Trainer responsible for the implementation, delivery, and maintenance of software product training materials and programs. • Coordinate and conduct user level training of software applications for Blood Bank/Transfusion Services with the client project team. • Work closely with technical staff to ensure compliance with protocols and FDA regulations. • Teach new and existing customers how to use Haemonetics software applications. • Provide feedback to business unit management concerning customer comments and software performance. • Maintain up-to-date knowledge in the applications of new and existing software and competitive products. • Provide training history by maintaining customer training records.

Requirements

• Bachelor's Degree in Medical Lab Systems or Medical Technologies or equivalent scientific field • 3+ years of experience in a blood bank or transfusion service environment • Strong customer service, training and communication skills, including the ability to explain technical concepts in a user-friendly manner • Ability to travel 75% of the time, mostly by plane, to visit clients at hospital sites, including occasional weekends or short notice trips. • Experience as a trainer in a medical discipline (preferably Transfusion Medicine) is preferred • Advanced knowledge of Microsoft Word, Excel and PowerPoint is preferred • Clear understanding of software course facilitation and adult learning methodology is preferred • Excellent educational, platform, computer and management skills is preferred • FDA regulated experience and image manipulation for educational applications is a plus • Train the trainer experience is desirable • Experience developing curriculum goals using varied delivery methods is a plus • Experience managing multiple educational projects simultaneously is a plus

Benefits

• 401(k) with up to a 6% employer match and no vesting period • Employee stock purchase plan • Flexible time off for salaried employees • Accrual of three to five weeks’ vacation annually based on tenure • Accrual of up to 64 hours of paid sick time annually • Paid and/or floating holidays • Parental leave • Short- and long-term disability insurance • Tuition reimbursement • Health and welfare benefits