Harris Computer
software solutions for utilities • software solutions for government • software solutions for schools • software solutions for healthcare organizations • software solutions for Public Safety
Customer Support Analyst
4 days ago
🇺🇸 United States – Remote
🎸 Tennessee – Remote
🤠 Texas – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
Harris Computer
software solutions for utilities • software solutions for government • software solutions for schools • software solutions for healthcare organizations • software solutions for Public Safety
Description
• Provide application support to customers • Operate as a primary support liaison • Investigate and manage client inquiries • Review and follow up on client issues • Work closely with team members
Requirements
• Strong understanding of API and web services technologies • Email technology troubleshooting • Ability to present Support webinars • Strong analytical, research and problem-solving skills • Exceptional attention to detail
Benefits
• Comprehensive benefit package • Additional perks
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