PatientNow
PatientNow is a comprehensive software solution designed specifically for the aesthetics and wellness industry, including med spas, plastic surgery, dermatology, and weight loss practices. It offers an all-in-one platform that integrates electronic medical records (EMR), practice management, patient engagement tools, payments, and digital marketing services to streamline operations and enhance patient care. By utilizing AI and automated marketing strategies, PatientNow helps practices attract and retain patients while boosting efficiency and revenue. The platform also features tools for before and after photography, flexible financing options, and seamless integration with medical practice systems, making it a vital tool for modernizing and managing aesthetic practices effectively.
Patient Acquisition and Retention (PAR) • Practice Management Software • EMR • Scheduling • Memberships
Support Specialist
January 24
PatientNow
PatientNow is a comprehensive software solution designed specifically for the aesthetics and wellness industry, including med spas, plastic surgery, dermatology, and weight loss practices. It offers an all-in-one platform that integrates electronic medical records (EMR), practice management, patient engagement tools, payments, and digital marketing services to streamline operations and enhance patient care. By utilizing AI and automated marketing strategies, PatientNow helps practices attract and retain patients while boosting efficiency and revenue. The platform also features tools for before and after photography, flexible financing options, and seamless integration with medical practice systems, making it a vital tool for modernizing and managing aesthetic practices effectively.
Patient Acquisition and Retention (PAR) • Practice Management Software • EMR • Scheduling • Memberships
📋 Description
• Provide technical support for PatientNow software • Assist clients with software issues • Diagnose and resolve hardware/software issues • Use CRM ticketing system accurately • Stay current with PatientNow software and industry
🎯 Requirements
• Prior software support experience • Technical acumen and the ability to diagnose and resolve client issues in a timely manner • Prior support or training experience with EMR and Practice Management software. • Ability to use CRM and ticketing system • Ability to use remote access software such as LogMeIn Remote • Proper phone etiquette; Ability to speak and write clearly and accurately; • Knowledge of customer service principles and practices; • Effective listening skills; • Multi-tasking capabilities
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