HealthEdge
HealthEdge is a company that specializes in providing advanced solutions for healthcare payers through its HealthRules Solutions Suite. This suite includes a comprehensive digital claims administration processing system, care management workflow solutions, and payment integrity solutions, which aim to enhance operational efficiency and improve quality of care for health plans. By leveraging integrated technology and automation, HealthEdge helps health plans eliminate data silos, increase payment accuracy, and elevate member experience, thereby transforming the healthcare landscape for better collaboration and accessibility.
Healthcare Technology
Customer Success Intern
March 21
HealthEdge
HealthEdge is a company that specializes in providing advanced solutions for healthcare payers through its HealthRules Solutions Suite. This suite includes a comprehensive digital claims administration processing system, care management workflow solutions, and payment integrity solutions, which aim to enhance operational efficiency and improve quality of care for health plans. By leveraging integrated technology and automation, HealthEdge helps health plans eliminate data silos, increase payment accuracy, and elevate member experience, thereby transforming the healthcare landscape for better collaboration and accessibility.
Healthcare Technology
📋 Description
• Learn the fantastic world of Customer Success and how we strive for satisfaction in every interaction here at Healthedge in our Care Solutions division! • Become familiar with how we support our production customers • Help create automated reporting on Production Clients • Assist in building and managing customer-facing materials • Help manage various Customer Focused projects such as: building and understanding Customer Success Plans, taking action on Customer Survey Results, and driving better Internal Reporting
🎯 Requirements
• Proficiency in Excel, Power Point, and Outlook • Basic understanding of advanced reporting tools like Tableau (running reports only) • Excellent communication & written skills • Common characteristics that help make Customer Success Managers successful: collaboration, resourcefulness, outgoing and a positive attitude
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🇺🇸 United States – Remote
💵 $16 - $18 / hour
💰 $11M Series A on 2021-07
👨🎓 Internship
⚪️ Entry-level
🏆 Customer Success
🚫👨🎓 No degree required
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