Helios Technologies, Inc.
Helios Technologies, Inc. is a global leader in highly engineered motion control and electronic controls technology, serving diverse end markets. The company develops best-in-class hydraulic and electronic solutions, providing superior products to customers in over 90 countries. With two primary business segments, hydraulics and electronics, Helios Technologies positions itself as a trusted global brand in various industries. Helios products are designed to excel in markets such as industrial, mobile, agriculture, energy, commercial equipment, recreational, and health & wellness. The company is committed to sustainability and corporate responsibility, integrating environmental, social, and governance principles into its operations. Helios Technologies continues to innovate and offer intuitive solutions to enhance customer success.
1001 - 5000 employees
Founded 1997
Customer Service Representative
December 6, 2024
Helios Technologies, Inc.
Helios Technologies, Inc. is a global leader in highly engineered motion control and electronic controls technology, serving diverse end markets. The company develops best-in-class hydraulic and electronic solutions, providing superior products to customers in over 90 countries. With two primary business segments, hydraulics and electronics, Helios Technologies positions itself as a trusted global brand in various industries. Helios products are designed to excel in markets such as industrial, mobile, agriculture, energy, commercial equipment, recreational, and health & wellness. The company is committed to sustainability and corporate responsibility, integrating environmental, social, and governance principles into its operations. Helios Technologies continues to innovate and offer intuitive solutions to enhance customer success.
1001 - 5000 employees
Founded 1997
📋 Description
• Job Summary: We are seeking a dedicated and customer-focused Customer Service Representative with expertise in HubSpot to join our dynamic team. • Key Responsibilities: Respond promptly to customer inquiries, identify and troubleshoot issues, build customer relationships, utilize HubSpot CRM, and collaborate with cross-functional teams. • Qualifications: Experience in customer service, HubSpot proficiency, strong communication, problem-solving skills, and adaptability.
🎯 Requirements
• Experience: 2+ years of customer service or support experience, preferably in a SaaS or technology-driven environment. • HubSpot Proficiency: Hands-on experience with HubSpot CRM and support tools is required. • Language Skills: Fluent in English (additional language proficiency is a plus). • Communication Skills: Strong verbal and written communication skills. • Problem-solving Abilities: Excellent analytical and problem-solving skills to address customer needs effectively. • Adaptability: Ability to thrive in a fast-paced, remote work environment.
🏖️ Benefits
• Competitive salary based on experience. • Remote work flexibility. • Opportunities for career growth and skill development. • Collaborative and inclusive work culture.
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