Customer Service Representative
5 days ago
Description
• Job Summary: We are seeking a dedicated and customer-focused Customer Service Representative with expertise in HubSpot to join our dynamic team. • Key Responsibilities: Respond promptly to customer inquiries, identify and troubleshoot issues, build customer relationships, utilize HubSpot CRM, and collaborate with cross-functional teams. • Qualifications: Experience in customer service, HubSpot proficiency, strong communication, problem-solving skills, and adaptability.
Requirements
• Experience: 2+ years of customer service or support experience, preferably in a SaaS or technology-driven environment. • HubSpot Proficiency: Hands-on experience with HubSpot CRM and support tools is required. • Language Skills: Fluent in English (additional language proficiency is a plus). • Communication Skills: Strong verbal and written communication skills. • Problem-solving Abilities: Excellent analytical and problem-solving skills to address customer needs effectively. • Adaptability: Ability to thrive in a fast-paced, remote work environment.
Benefits
• Competitive salary based on experience. • Remote work flexibility. • Opportunities for career growth and skill development. • Collaborative and inclusive work culture.
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