Global Marketing & Transcreation β’ Translation & Localization β’ Telephone & Video Interpreting β’ Face to Face Interpreting β’ Interpreting
1001 - 5000
π° Private Equity Round on 2022-01
Yesterday
Global Marketing & Transcreation β’ Translation & Localization β’ Telephone & Video Interpreting β’ Face to Face Interpreting β’ Interpreting
1001 - 5000
π° Private Equity Round on 2022-01
β’ Facilitate intake calls, providing customer service and support to callers β’ Achieve satisfactory call quality, both behavioral and technical β’ Provide exceptional client service experiences β’ Log and track both calls and requests β’ Address opportunities to maintain and improve business relationships with clients β’ Other duties as assigned
β’ High School Diploma or equivalent β’ Strong customer service skills and a positive attitude β’ Experience with call center software and scheduling tools β’ Comfortable in a dynamic, fast-paced, and multi-line call center environment β’ Demonstrated proficiency with Microsoft Office Word and PowerPoint and superior knowledge of Excel β’ Experience with Google Docs and Apple/Mac Operating System preferred β’ Ability to work independently in a decentralized environment β’ Highest level of personal and professional integrity and ethics β’ Proven ability to interpret strategic and operational business requirements β’ Broad understanding of current and emerging technology practices β’ High level of initiative, accountability, and follow-through β’ Value strong teamwork and collaboration skills β’ Demonstrated problem solving and decision-making skills β’ Ability to manage multiple initiatives and projects and prioritize needs β’ Ability to work in a private, dedicated workspace β’ Strong sense of service and passion for the company and business β’ Authorized to legally work for any employer in the United States β’ Willingness to submit to any requested background checks β’ Fluent in English β’ Must have reliable high-speed internet with sufficient bandwidth
β’ Medical, dental, and vision plans β’ Virtual health and online mental health therapy β’ 401K with generous employer matching β’ Summery Fridays β’ PTO plan
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