Field Sales Engineer

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Héroïque Consulting

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Description

• This position will be responsible for providing pre- and post-sales support to customers and advising on application-specific deployments to ensure customer success. • Identify current and future customer program requirements through interactive discussion with customers. • Provides product, service, and technical information in response to customer requests. • Prepare and execute trainings and pre-sales product demonstrations of SFS products and capabilities. • Lead customer engagements as the application and system integration expert. • Work with the Sales and Program Management teams to develop and grow the business while providing the highest levels of satisfaction to the customer. • Support SFS software & hardware integration into customer systems. • Act as the primary interface between SFS Sales and Engineering teams to provide support to customers. • Provide onsite demonstrations, trainings, evaluations, testing, installation, maintenance, debugging, integration, etc.

Requirements

• 8 years of prior relevant experience • Bachelor’s degree in Engineering preferred • A combination of education and experience will be considered • Prior military experience or intimate knowledge of US Defense industry preferred • Experience interfacing with government organizations and DoD contractors preferred • Active security clearance or ability to obtain a security clearance (Secret) • Requires the ability to perform under minimal supervision remotely • Demonstrated track record utilizing superior customer service skills to advance sales capabilities to external customers • Ability to handle complex problems with analytical thinking skills and engage with customers enthusiastically • Demonstrated track record of progressive leadership • Ability to travel domestically as needed (30%) • Ability to be agile and have fun!

Benefits

• Annual Bonus Opportunity • Medical, Dental, Vision, Health Savings Account, Flexible Spending Account • Paid Time Off • 401k Retirement Program with Employer Match • Gym Membership Reimbursement • Tuition Reimbursement Program • Employee Career Development • Flexible working arrangements • Excellent culture