Solutions Architect - Sales Engineering

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Plumlogix (MBE Salesforce Partner)

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Salesforce Managed Services • Salesforce DevOps • Salesforce Implementation • Salesforce Advisory • Salesforce Integration

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Description

• Own the integrity and strength of the solutions recommended. • Act as a trusted advisor to our team and clients, and an effective mentor for other Salesforce professionals. • Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions. • Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements. • Review solutions and recommending improvements. • Lead implementations with enterprise-level customers from kick-off to go-live. • Provide end to end solutions using Salesforce and Salesforce products. • Guide the customer and the team to implement robust and scalable solution models by implementing cost effective and efficient tools and techniques. • Rarely have difficulties implementing a solution for a customer. • If development help is needed, provide a clear vision of what the solution should be and what the requirements are for the Implementation Developer. • Be able to lead an enterprise-level implementation without support. • Influence the core product roadmap by providing meaningful feedback based on what you hear/learn from our customers. • Perform analysis on customer data and build reports/dashboards based on customer specifications. • Lead and mentor junior team members to chart their career growth as part of the fast-growing company.

Requirements

• 5 years’ experience in a development role in delivering Salesforce projects. • Industry focus in education, retail, government & non-profit will be a great plus. • Must have excellent communication skills, written, verbal, and interactive when online. • Ability to work with diverse stakeholders, understand the customer pain points, curate the solutions of choice, and deliver POCs and solution demonstrations. • A proactive personality, with a can-do attitude, excellent relationship-building skills. • Strong analytical skills, with the ability to observe trends. • Able to actively make suggestions based on the results. • Available and responsive to questions, clarifications, and instructions. • Ability to tailor communication to multiple audiences at all levels. • A self-starter, experienced in leading projects or delivery work streams. • Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence. • A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy. • Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of Salesforce professionals. • Salesforce Designer certifications, Salesforce Architecture certifications, and active in the Salesforce community would be nice to have.