Inbound Sales Representative

August 16

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Logo of Sur

Sur

Scale your business with our nearshore talent solutions.

2 - 10

Description

• Conduct calls and follow-ups to leads generated from inquiries • Utilize the Sales Talk Track Guide to actively listen, build rapport, and create a buying atmosphere • Collaborate cross departmentally to match clients with the best-suited coach based on discovery phase outcomes • Address concerns or objections with grace and professionalism • Demonstrate strong creative thinking skills and innovative problem-solving abilities • Perform courtesy follow-up calls after the first lesson to gather feedback, encourage package upgrades, and manage referrals • Proactively prevent churn and customer attrition • Provide end to end customer care to ensure long term customer success

Requirements

• Proven experience in sales, account management, customer success, or another related field • Advanced level of English is a must • Ability to build and maintain relationships to enhance customer experience and loyalty • Strong understanding of customer retention and engagement • Excellent communication and collaboration skills. • Self-motivated with the ability to meet tight deadlines in a fast-paced environment. • Willingness to learn and adapt to new tools and technologies. • Possess excellent written and verbal communication skills.

Benefits

• Independent Contractor • Monthly payment • 5 days a week with two consecutive days off

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