Inbound Sales Representative
August 16
Description
• Conduct calls and follow-ups to leads generated from inquiries • Utilize the Sales Talk Track Guide to actively listen, build rapport, and create a buying atmosphere that aligns with the client's needs and preferences • Collaborate cross departmentally to match clients with the best-suited coach based on the discovery phase outcomes • Address any concerns or objections with grace and professionalism • Demonstrate strong creative thinking skills and innovative problem-solving abilities. • Perform courtesy follow-up calls after the first lesson to gather feedback, encourage package upgrades, and manage referrals • Collaborate effectively within small teams and work independently when required. • Exhibit high emotional intelligence and a willingness to be coached. • Maintain a competitive drive with a positive, curious, and kind disposition. • Proactively prevent churn and customer attrition • Provide end to end customer care to ensure long term customer success
Requirements
• Proven experience in sales, account management, customer success, or another related field • Advanced level of English is a must • Ability to build and maintain relationships to enhance customer experience and loyalty • Strong understanding of customer retention and engagement • Excellent communication and collaboration skills. • Self-motivated with the ability to meet tight deadlines in a fast-paced environment. • Willingness to learn and adapt to new tools and technologies. • Possess excellent written and verbal communication skills.
Benefits
• Independent Contractor contract • Payment frequency: Monthly • Schedule: 5 days a week, with at least one day being on the weekend. Two consecutive days a week off
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