Account Manager - Commercial and Industrial Manufacturing

September 17

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Hitachi

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Information & Telecommunication Systems • Social Infrastructure & Industrial Systems • Electronic Systems & Equipment • Automotives Systems • Smart Life & Ecofriendly Systems

10,000+ employees

Founded 1910

⚡ Energy

Description

• As the Aftermarket Account Manager at Hitachi Global Air Power, you'll drive our growth trajectory and ensure customer satisfaction. • Your primary objectives will revolve around driving growth in aftermarket sales, fostering strong partnerships, and maintaining customer satisfaction post-purchase. • Collaborate closely with distributors and customers to grow aftermarket sales in alignment with growth targets. • Lead the execution of sales programs to drive engagement and revenue. • Develop comprehensive annual aftermarket sales strategies for various regions. • Analyze regional sales performance and devise corrective measures to address challenges. • Act as a trusted advisor to distributors and channel partners. • Equip distributors and channel partners with sales tools and marketing materials. • Coordinate with the stationary equipment sales team for alignment. • Gather customer and partner feedback for relevant insights. • Develop strategies for partners, including parts and service programs. • Conduct aftermarket sales training sessions for partners. • Utilize data analysis to identify areas for improvement. • Develop stocking plans for parts inventory. • Ensure warranty protocols are understood and implemented.

Requirements

• Bachelor of Science Degree in Business, Engineering, Technical, or related field strongly preferred. • Equivalent field experience will be considered for the right candidate. • 5 or more years of relevant experience in Business, Sales, Technical, and/or Marketing fields. • Consideration will be given for significant experience as former air compressor field service technicians/mechanics. • Air compressor or other industrial rotary equipment sales or service experience is highly preferred. • Technical and/or service and support background, particularly in industrial field service support and troubleshooting is preferred. • Experience cross-functionally, building trust and applying influence within an independent distribution network of companies is a plus. • Experience developing sales action plans, KPIs and holding others accountable to achieve results is required. • Must be comfortable communicating/training technical concepts to groups of peers. • Must be comfortable with regular travel. • PC Proficiency with emphasis on Microsoft office programs.