Account Manager - Commercial and Industrial Manufacturing

September 17, 2024

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Hitachi

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Hitachi, Ltd. is a multinational conglomerate company headquartered in Japan, known for its wide range of products and solutions that support sustainable development and enhance quality of life globally. The company's Social Innovation Business seeks to address societal challenges through innovation, encompassing digital solutions like Lumada that transform data into valuable insights. Hitachi focuses on various sectors including digital transformation, green energy, and mobility, as well as products and services that promote sustainability and improve people’s lives. With a commitment to environmental and social governance (ESG), Hitachi is involved in numerous sustainability initiatives. Its offerings span from advanced digital systems, energy solutions, and infrastructure amenities to home appliances, contributing to the advancement of society since its founding in 1910.

Information & Telecommunication Systems • Social Infrastructure & Industrial Systems • Electronic Systems & Equipment • Automotives Systems • Smart Life & Ecofriendly Systems

10,000+ employees

Founded 1910

⚡ Energy

📋 Description

• As the Aftermarket Account Manager at Hitachi Global Air Power, you'll drive our growth trajectory and ensure customer satisfaction. • Your primary objectives will revolve around driving growth in aftermarket sales, fostering strong partnerships, and maintaining customer satisfaction post-purchase. • Collaborate closely with distributors and customers to grow aftermarket sales in alignment with growth targets. • Lead the execution of sales programs to drive engagement and revenue. • Develop comprehensive annual aftermarket sales strategies for various regions. • Analyze regional sales performance and devise corrective measures to address challenges. • Act as a trusted advisor to distributors and channel partners. • Equip distributors and channel partners with sales tools and marketing materials. • Coordinate with the stationary equipment sales team for alignment. • Gather customer and partner feedback for relevant insights. • Develop strategies for partners, including parts and service programs. • Conduct aftermarket sales training sessions for partners. • Utilize data analysis to identify areas for improvement. • Develop stocking plans for parts inventory. • Ensure warranty protocols are understood and implemented.

🎯 Requirements

• Bachelor of Science Degree in Business, Engineering, Technical, or related field strongly preferred. • Equivalent field experience will be considered for the right candidate. • 5 or more years of relevant experience in Business, Sales, Technical, and/or Marketing fields. • Consideration will be given for significant experience as former air compressor field service technicians/mechanics. • Air compressor or other industrial rotary equipment sales or service experience is highly preferred. • Technical and/or service and support background, particularly in industrial field service support and troubleshooting is preferred. • Experience cross-functionally, building trust and applying influence within an independent distribution network of companies is a plus. • Experience developing sales action plans, KPIs and holding others accountable to achieve results is required. • Must be comfortable communicating/training technical concepts to groups of peers. • Must be comfortable with regular travel. • PC Proficiency with emphasis on Microsoft office programs.