Technical Specialist - Presales, Dynamics 365 Field Service, Customer Service, Sales, Marketing

20 hours ago

🌴 South Carolina – Remote

Although this job is listed in South Carolina, this company may be open to hiring remote in other states.

💵 $140k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

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Hitachi Solutions America

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Hitachi Solutions America is a global cloud-services and systems integrator that specializes in empowering customers through Microsoft solutions and services. The company focuses on advisory services, application innovation, artificial intelligence, business applications, cloud platforms, data and analytics, managed services, and security and governance. With a strong emphasis on industry-specific solutions, it caters to sectors such as construction, retail, energy, financial services, healthcare, insurance, manufacturing, and more. Hitachi Solutions America aims to connect business value to technology through a human-centered experience and is recognized for its expertise in low-code application development and intelligent automation. It is a 100% Microsoft platform-focused organization, earning numerous cloud solution designations and specializations, which demonstrates its deep understanding of industry challenges and outcomes.

Microsoft Azure • Microsoft Dynamics 365 • Microsoft 365 • Power Platform • Security

501 - 1000 employees

🏢 Enterprise

🤖 Artificial Intelligence

📋 Description

• Collaborate with sales teams to understand client requirements and develop tailored Dynamics 365 CE solutions. • Conduct in-depth discovery sessions to identify client pain points and business objectives. • Lead presales engagements, including solution presentations, demonstrations, and proof of concepts. • Strong knowledge of Dynamics 365 CE modules, including Sales, Customer Service, Marketing, and focus on Field Service. • Experience with detailed solution architectures and implementation plans and strategies. • Provide technical expertise and guidance to clients and internal teams. • Stay updated on the latest features and capabilities of Dynamics 365 CE and related Microsoft technologies and industry trends, including Power Platform, Azure, and AI-driven ERP enhancements. • Be diligent to identify additional opportunities for Microsoft services like Power Platform, Power Apps, and Data Modernization. • Support the sales cycle by preparing proposals, responding to RFPs, and participating in bid defenses. • Helpful to have Industry Experience in Manufacturing, Field Service, Energy, Health, and Life Sciences.

🎯 Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field. • Minimum 3+ years of experience in a pre-sales or consulting role, specifically with Microsoft Dynamics 365 CE. • Strong understanding of Business Applications and business processes. • Excellent communication and presentation skills. • Ability to work collaboratively in a team environment. • Proven track record of successful presales engagements. • Certifications in Microsoft Dynamics 365 are a plus.

🏖️ Benefits

• Bonus Plan • Medical, Dental and Vision Coverage • Life Insurance and Disability Programs • Retirement Savings with Company Match • Paid Time Off • Flexible Work Arrangements including Remote Work