Customer Service Operator

4 days ago

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Logo of Aramark

Aramark

Aramark is a global leader in providing food, facilities, and uniform services to millions of people daily across 19 countries. With a commitment to service, Aramark strives to make a positive impact on the communities and the environment through its diverse service offerings.

10,000+ employees

Founded 1939

🤝 B2B

💰 Post-IPO Equity on 2019-08

📋 Description

• Inbound Reservations Agents assist our valued guests with booking new lodging, tour, and activity reservations. • They also handle general customer inquiries and provide extraordinary, world-class service! • Successful agents excel at building rapport, they are knowledgeable about our destinations, and generate excitement for visiting our breath-taking properties!

🎯 Requirements

• Have a strong sales aptitude with ability to up-sell, cross-sell and overcome objections • Have excellent problem solving, complaint resolution and negotiation skills • Have effective communication skills • Are passionate about delivering quality service and making a difference in the guest experience • Demonstrate a professional and polished demeanor with a positive, upbeat, and friendly personality • Can learn quickly and adapt to change in a fast-paced, high performance driven culture • Demonstrate exceptional habits of dependability and attendance • Possess strong computer skills, Microsoft Outlook, and internet browser proficient. • Have high school diploma or GED equivalent.

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