Field Support Representative

Yesterday

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

💵 $40k - $52k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

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Sidecar Health

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Sidecar Health is a health insurance company that provides comprehensive major medical insurance with upfront pricing and no network restrictions or referral requirements. Their goal is to put employees in control of their healthcare by giving them a clear budget for care and allowing them to choose any doctor without surprise costs. They emphasize access to prescriptions without limitations and protection for unplanned care. Sidecar Health also offers transparent pricing and the option for members to save money if they find providers who charge less than their plan pays. Their offerings include individualized access plans and employer plans, ensuring members always have a choice of qualified doctors.

201 - 500 employees

Founded 2018

⚕️ Healthcare Insurance

📋 Description

• Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. • The passionate people who make up Sidecar Health’s team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. • If you want to use your talents to transform healthcare in the United States, come join us! • Our Member Care team is at the forefront of our business. Your role is easily the most important: support our members on their healthcare journeys. • As a Field Support Representative, your job will be to help our members by answering their questions, solving their problems, and ensuring they have access to the care they need in Florida. • Our Field Support team works in the field supporting members at their worksites and they partner closely with our Account Management, Claims, and Provider teams to assist group members who need support using their Sidecar Health benefits.

🎯 Requirements

• Access to reliable personal transportation and willingness/ability to drive across Florida as necessary to service groups and members on-location (we will compensate for travel expenses) • Reliability, strong communication, and accountability that enables you to work successfully and independently • Bilingual in Spanish and English • Ability to problem-solve in real-time, turning issues and complaints into solutions and wins • Ability to teach members about Sidecar Health best practices • Desire to grow and develop within the company (high visibility working with other teams comes with opportunities for advancement) • Florida State Health and Life insurance license • Strong empathy and relationship skills • Reliable transportation and willing to drive up to several hours to visit groups in the field • Open schedule availability • Healthcare and/or insurance experience (preferred)

🏖️ Benefits

• Competitive salary and equity package • Comprehensive Medical, Dental, and Vision benefits • A 401k retirement plan • Paid vacation and company holidays • Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.