Fleet Management • Parts and Logistics • Automotive Sales • Upfitting and Equipment • Growth Ventures
5001 - 10000
Yesterday
Fleet Management • Parts and Logistics • Automotive Sales • Upfitting and Equipment • Growth Ventures
5001 - 10000
• Handle inbound and outbound phone calls with customers to schedule sales appointments. • Act as the first point of contact for customers in need of sales appointments. • Determine and document customer needs/understand their reason for calling. • Schedule sales appointments by client advisor using scheduling system. • Place reminder calls to customers regarding pending scheduled service appointments. • Place follow-up calls to customers regarding recent sales visit experience. • Build strong relationships with customers and dealership employees. • Maintain a high and consistent level of premium-brand, customer service and WOW customers.
• High School Diploma or equivalent combination of education and customer service experience. • Pleasant and engaging phone persona – must be able to project a ‘smile’ over the phone. • Proven outstanding customer service. • Listen and record accurately. • Excellent interpersonal skills, both in person and over phone. • Call Center experience is preferred, but not required. • Proficient computer skills with ability to learn scheduling and other computer systems. • Team-oriented and flexible/multi-tasking.
• Health Insurance • Vision Insurance • Dental Insurance • Life and Disability Insurance • Flexible Spending and Health Savings Accounts • Employee Assistance Program • 401(k) plan with Company Match • Paid Time Off (PTO) • Paid Holidays, Bereavement, and Jury Duty • Paid Pregnancy/Parental leave • Paid Military Leave • Tuition Reimbursement
Apply NowYesterday
201 - 500
Support customer inquiries and onboarding at a mission-driven clean energy company.
🇺🇸 United States – Remote
💵 $53k / year
💰 Venture Round on 2018-12
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
Yesterday
1001 - 5000
Manager for ServiceTitan’s Enterprise Customer Success team, enhancing customer experiences.
Yesterday
1001 - 5000
Manage long-term success for ServiceTitan’s largest strategic accounts.