Technology Business Analyst - Salesforce

February 11

🏖️ New Jersey – Remote

Although this job is listed in New Jersey, this company may be open to hiring remote in other states.

💵 $70.1k - $101.7k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

🦅 H1B Visa Sponsor

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Holman

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Holman offers a unique set of complementary services that address your changing needs. From fleet management, upfitting, vehicle accessories, vehicle sales, insurance, investing in the future of mobility, or all the above, we listen, we think, and we create solutions just for you.

Fleet Management • Parts and Logistics • Automotive Sales • Upfitting and Equipment • Growth Ventures

5001 - 10000 employees

📋 Description

• Serve as a liaison between stakeholders and the IT department. • Scope and oversee the development lifecycle and deployment of major and minor system innovations, enhancements, features, and functionality for Holman’s Fleet Service Salesforce implementation. • Research each project assignment with business and IT stakeholders. • Create and maintain documentation – business requirements, process flows, functional specs, User Stories, Epics. • Manage the end-to-end design process including partnering with UX Design. • Help identify platform design needs from potential and/or existing users. • Work with development to help push rapid iteration on Holman platforms. • Collaborate with team to create and distribute Release Notes, training documentation, and communications around platform changes. • Conduct data analysis to understand the problem, support decision making, track progress, and understand user behavior. • Identify opportunities for process enhancements and efficiencies. • Facilitate communication between business and ops teams. • Collaborate and communicate effectively with all Platform Management & Design team members. • Tackle complex technical problems and work to help users feel more confident using our applications. • Create and implement feedback tracking procedures.

🎯 Requirements

• Bachelor’s degree in Business Administration, Information Technology, or a related field. • 2+ years of experience in a business analyst role, preferably within an IT organization. • Must have Salesforce experience. • Proficiency in data analysis tools (e.g., Excel, SQL), project management software, and experience with software development methodologies (Agile, Waterfall). • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions. • Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders. • Strong interpersonal skills, with the ability to work collaboratively in a team environment and build relationships across all levels of the organization.

🏖️ Benefits

• Health Insurance • Vision Insurance • Dental Insurance • Life and Disability Insurance • Flexible Spending and Health Savings Accounts • Employee Assistance Program • 401(k) plan with Company Match • Paid Time Off (PTO) • Paid Holidays, Bereavement, and Jury Duty • Paid Pregnancy/Parental leave • Paid Military Leave • Tuition Reimbursement