The Home Depot
The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.
retail • home improvement • customer service
Pro Sales Manager
April 10
The Home Depot
The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.
retail • home improvement • customer service
📋 Description
• Drive compelling Pro performance in terms of growth, profitability and Pro customer satisfaction; • Deliver consistent portfolio execution; • Identify and implement best practices; • Conduct weekly sales updates, monthly and quarterly business reviews; • Provide direction and guidance to Outside Sales team on all aspects of regional professional sales; • Drive and lead market-based change; • Coaching and training of Pro Account Representatives by making customer visits and managing Salesforce.com; • Understand the market competitive environment and develop strategies to win across all Pro customer segments and all Home Depot departments; • Build strong relationships and deep understanding of the Pro Customer needs.
🎯 Requirements
• Must be eighteen years of age or older. • Must be legally permitted to work in the United States. • 3+ years of previous leadership experience • Working knowledge of Microsoft Office Suite • Demonstrated ability to collaborate and work effectively with cross-functional teams • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers • 4 years account management/sales management experience • 4 plus years home improvement or home building industry experience • Successful professional growth in a high paced retail environment
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