Pharmacy Operations Specialist

October 20

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Hone Health

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Description

• About Hone • Hone is an online medical clinic transforming healthcare and enhancing longevity. We empower men to control their health. • The Role • Hone is looking for a Pharmacy Operations Specialist to join our team. • Responsibilities: • Process new and refill prescription medications accurately and efficiently using e-Prescribing software and other internal tools • Work closely with other internal and vendor partners to ensure proper and timely shipment of medication by reviewing and resolving any gating tasks • Review treatment plans to send prescriptions to pharmacies and ensure that prescribed therapy and care plan are appropriately communicated to patients • Attentively complete data entry including prescription authoring, lab order generation, and other internal tracking tasks • Investigate issues with prescriptions and lab orders to identify and resolve any errors or incomplete items • Support our Customer Service team by troubleshooting any requests pertaining to prescriptions • Communicate with physicians and third party vendors to resolve any issues or questions regarding patient treatment plans and requirements

Requirements

• 2-3 years experience in a healthcare operations role, preferably but not required to be in pharmacy or lab operations at a telemedicine startup; in lieu of experience, highly motivated individuals with applicable majors (e.g. pharmacy, chemistry, biology, etc.) are also encouraged to apply • Experience with pharmacy and/or lab software applications and prescribing/ordering workflows is a major plus • Awareness and appreciation of regulatory and legal requirements that must be understood and maintained in the telemedicine environment • Technically savvy and able to learn new software applications quickly • Patient-centric — you understand our patients and their needs and always prioritize patient safety and wellbeing • Ability to communicate professionally with other healthcare providers and vendors • Highly organized with a strong attention to detail • Enjoys structure and routine processes in daily work • Sound judgement to make appropriate decisions or escalate items outside your scope • Analytically minded problem solver • Ability to work in a fast-paced environment with a high degree of autonomy

Benefits

• A remote-first work environment • Competitive compensation and equity options • Health, dental, and vision insurance coverage • Short-term disability coverage • Flexible Spending Accounts (FSAs) • We follow federal holidays and have uncapped time off • Budget for the technology tools you need (laptop, monitor, and/or special software) • A focus on company-sponsored activities to foster engagement (both virtual and in-person) • Waived membership fees for any Hone team members utilizing Hone products