Senior Product Manager - Customer Experience

December 28, 2024

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $150k - $320k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

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Hopper

WebsiteLinkedInAll Job Openings

airfare and analytics

201 - 500 employees

💰 $96M Venture Round on 2022-11

Description

• About the job • The Capital One Travel team at Hopper built and maintains a multi-billion dollar travel portal which provides delightful travel experiences for millions of customers. • As the Senior Product Manager, Customer Experience, you will partner with a team of Engineers and Designers, to deliver a best in class digital travel experience. • You will write business cases to frame new opportunities, own a product development roadmap, lead sprint planning for a dedicated team of engineers, and obsess over customer feedback to prioritize the most critical product enhancements and new feature launches. • You will work in a fast paced environment and be responsible for driving real impact.

Requirements

• 3+ years of experience in product management, preferably with a consumer facing product • Strong product sense for user experience and design • Highly proficient analytical abilities to draw accurate conclusions from data, SQL proficiency is a plus • Exceptional written and verbal communication skills, ability to work with external partners • Ownership and pride in their work, is uncomfortable with poorly developed products

Benefits

• Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. • Unlimited PTO. • Carrot Cash travel stipend. • Access to co-working space on demand through FlexDesk AND Work-from-home stipend. • Please ask us about our very generous parental leave, much above industry standards!. • Entrepreneurial culture where pushing limits and taking risks is everyday business. • Open communication with management and company leadership. • Small, dynamic teams = massive impact. • 100% employer paid Medical, Dental and Vision coverage for employees. • Access to Disability & Life insurance. • Health Reimbursement Account (HRA). • DCA/ FSA and access to 401k plan.