Senior Product Manager - Fintech, Disruption & Insurance

September 13

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Hopper

WebsiteLinkedInAll Job Openings

airfare and analytics

201 - 500 employees

💰 $96M Venture Round on 2022-11

Description

• Manage a product roadmap across several different business objectives, ensuring that we are executing against the highest impact items at any given time, and deliver things on time. • Work closely with external partners on new and existing implementations; earn and maintain trust by building good relationships. • Rapidly test sound hypotheses through new merchandising experiments at different points in the customer journey to increase revenue • Talk to customers frequently to gather qualitative data, and quantify it, to deeply understand their problems (and/or our opportunities); survey customers frequently to collect feedback • Conduct market research to understand traveler needs in different regions of the world • Use data to identify user behavior and purchase patterns, which directly lead to hypotheses around opportunities that can be measurably validated/invalidated through simple experiments • Build new products, end to end: from idea to research to design to development to customer service to optimization. This person will launch things from the ground up and grow them into mature products. • Work with customer service to understand and identify customer problem trends • Work with back-end and front-end engineers, designers, legal, and many other stakeholders to launch innovative features quickly and bug-free • Learn and use a diverse set of tools, especially analytics tools

Requirements

• Thrived in a consumer product role and delivered delightful features at scale • Strong experience, knowledge of, and/or keen interest in Fintech, Insurtech, or risk-based products • An innovative and detail-oriented approach to problem-solving • B2B and B2C experience • Ability to navigate both the forest and the trees. Extreme attention to detail, and simultaneously the ability to think and operate strategically. • Exceptional ability to grasp, manage, and articulate complex systems • Experience connecting innovative solutions to real-world, user problems with actual business needs of a rapidly scaling organization • Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers and data scientists • A track record of being proactive and persuading colleagues by constructing a compelling narrative both in-person and in-writing • Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly • No ego, and a strong focus on doing what is right for the customer and the company

Benefits

• Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages • Hopper covers 100% of the premiums for group insurance plan through Sun life Financial. Coverage includes: • 80% on paramedical coverage • 90% - 100% on prescription drugs • 80% on minor/preventative dental • 50% on major dental work, plus more • 100% coverage for eye exams & reimbursement on vision care (glasses, contacts, etc.) • Hopper offers life, short term and long term disability coverage through Sun Life Financial. • HSA through Sun LIfe Financial that covers eligible medical and dental expenses. • All employees and dependents have access to Dialogue’s telemedicine services, anytime, anywhere. • All employees have access to an RRSP plan through Sun Life Financial with automatic pre-tax withdrawals per pay. • Please ask us about our very generous parental leave, much above industry standards! • Unlimited PTO • Carrot Cash travel stipend • Flexdesk All Access Pass AND Work-from-home stipend • Entrepreneurial culture where pushing limits and taking risks is everyday business • Open communication with management and company leadership • Small, dynamic teams = massive impact