Senior Product Manager - Fintech, Disruption & Insurance

September 13

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Logo of Hopper

Hopper

airfare and analytics

201 - 500

💰 $96M Venture Round on 2022-11

Description

• Manage a product roadmap across several different business objectives, ensuring that we are executing against the highest impact items at any given time, and deliver things on time. • Work closely with external partners on new and existing implementations; earn and maintain trust by building good relationships. • Rapidly test sound hypotheses through new merchandising experiments at different points in the customer journey to increase revenue • Talk to customers frequently to gather qualitative data, and quantify it, to deeply understand their problems (and/or our opportunities); survey customers frequently to collect feedback • Conduct market research to understand traveler needs in different regions of the world • Use data to identify user behavior and purchase patterns, which directly lead to hypotheses around opportunities that can be measurably validated/invalidated through simple experiments • Build new products, end to end: from idea to research to design to development to customer service to optimization. This person will launch things from the ground up and grow them into mature products. • Work with customer service to understand and identify customer problem trends • Work with back-end and front-end engineers, designers, legal, and many other stakeholders to launch innovative features quickly and bug-free • Learn and use a diverse set of tools, especially analytics tools

Requirements

• Thrived in a consumer product role and delivered delightful features at scale • Strong experience, knowledge of, and/or keen interest in Fintech, Insurtech, or risk-based products • An innovative and detail-oriented approach to problem-solving • B2B and B2C experience • Ability to navigate both the forest and the trees. Extreme attention to detail, and simultaneously the ability to think and operate strategically. • Exceptional ability to grasp, manage, and articulate complex systems • Experience connecting innovative solutions to real-world, user problems with actual business needs of a rapidly scaling organization • Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers and data scientists • A track record of being proactive and persuading colleagues by constructing a compelling narrative both in-person and in-writing • Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly • No ego, and a strong focus on doing what is right for the customer and the company

Benefits

• Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. • Unlimited PTO. • Carrot Cash travel stipend. • Access to co-working space on demand through FlexDesk AND Work-from-home stipend. • Please ask us about our very generous parental leave, much above industry standards!. • Entrepreneurial culture where pushing limits and taking risks is everyday business. • Open communication with management and company leadership. • Small, dynamic teams = massive impact. • 100% employer paid Medical, Dental and Vision coverage for employees. • Access to Disability & Life insurance. • Health Reimbursement Account (HRA). • DCA/ FSA and access to 401k plan

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