Senior Product Owner

3 days ago

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Horizontal Digital

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Description

• At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. • This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. • We use these values to fuel superior results: • Lock arms: We forge relationships that make our impact 1,000x stronger. • Show hustle: We’re not ones to sit on our hands and wait. • Embrace change: From new technologies to workplace philosophies, we welcome the unexpected. • Elevate empathy: We listen before we take action. • Never settle: We motivate each other to push past the easy answers. • As a Senior Product Owner, you will play a pivotal role in driving product success by translating business needs into actionable product requirements. • You will collaborate closely with cross-functional teams to ensure that our product aligns with market demands, meets customer expectations, and delivers measurable business value. • What You'll Do: • Strategic Alignment: Manage and optimize the product backlog, ensuring continuous alignment to product vision. • Requirement Elicitation: Conduct in-depth interviews, workshops, and analysis to gather, understand and translate business and user needs. • Cross-Functional Collaboration: Work closely with cross-functional teams to ensure a shared understanding. • Backlog Prioritization: Collaborate with stakeholders to prioritize and refine the product backlog. • Backlog Refinement: Facilitate backlog refinement, breaking down features into smaller, more manageable user stories. • Stakeholder Management: Build and maintain strong relationships with stakeholders. • Decision Making: Leverage business needs, analytics, and stakeholders feedback to support informed decisions. • Continuous Delivery: Support the implementation of continuous delivery practices to enable faster time-to-market. • Continuous Improvement: Identify and implement opportunities for process improvement and innovation.

Requirements

• 7+ years of experience working on enterprise digital initiatives, software development, or related IT projects as Product Owner, or in a similar role. • CMS experience (such as Sitecore, Adobe Experience Manager (AEM), or others) required. • Salesforce experience is preferred. • Strong understanding and familiarity with enterprise digital platforms such as CRM, ERP, PIM systems. • Strong understanding and familiarity with data interchange across the digital experience through engagement customer journey, enabled by API Management platforms. • Strong understanding and familiarity with business process definition, and functional areas such as Commerce, Marketing Automation, Content Strategy, Personalization, Customer Service critical to the success of client initiatives. • Bachelor’s Degree or equivalent experience required. • Demonstrated experience working as a Product Owner, specifically backlog management, writing user stories, leading backlog refinement, iterative development, frequent delivery, and continuous feedback. • Experience working in scaled agile environments and a strong understanding of the principles and practices of frameworks like SAFe, as an example active participation in PI planning events and ART sync meetings. • Experience with Agile frameworks such as Scrum or Kanban. • Relevant Product Ownership and Agile certifications such as SAFe PMPO/CSPO (preferred). • Experience with Jira/Confluence toolset (preferred). • UAT and testing experience (preferred).