Trilingual Customer Support Agent
2 days ago
Description
•This is a full-time remote (work-from-home) Customer Support Agent position. •In this role, you will be part of our customer support team, providing front-line support (and occasionally sales assistance) to English-speaking, Spanish-speaking, and Russian-speaking drivers and fleet managers located in the USA and Canada. •You will learn to proactively identify the areas for product/service improvements and participate in implementations of solutions to increase customer satisfaction, user growth and retention. •We’re looking for team players who bring a desire to have an impact on the organization and are ready to grow into upper-level positions quickly.
Requirements
•You must be fluent, clear and concise communicator (oral and written) in English, Russian and Spanish. •You have at least 1 year of experience in customer support (or sales) role servicing English-speaking customers. •You are tech-savvy and familiar with basic smartphone/tablet configurations. •You will need a reliable access to hight-speed internet and provide your own laptop or desktop computer with a head-set (required for making/receiving phone calls from our Helpdesk/CRM). •Familiarity with Helpdesk/CRM software such as Zendesk is a plus, but not required. •Familiarity with a trucking/logistics industry is a plus, but not required.
Apply NowSimilar Jobs
3 days ago
U.S. Bank
10,000+
Customer service role for bilingual agents at U.S. Bank’s subsidiary Elavon.
4 days ago
GotPhoto.com | fotograf.de
51 - 200
Customer Care Agent for GotPhoto's customer support in California, Colorado, or Texas.
4 days ago
GotPhoto.com | fotograf.de
51 - 200
Provide customer support for GotPhoto's photography solution via phone and email.