HOS247
HOS247 is a leading ELD (Electronic Logging Device) and fleet management platform offering top-rated solutions for GPS fleet tracking and AI-powered dispatch. The company provides easy-to-use ELD devices to ensure FMCSA compliance, designed to support both drivers and fleet managers for a wide range of fleets from owner-operators to large logistics operations. With integrated AI communication tools, real-time GPS tracking, and compliance monitoring features, HOS247 enhances safety and productivity across transportation networks. Their services cater to USA and Canada markets, helping fleets of all sizes automate compliance operations and improve overall efficiency and profitability.
Trilingual Customer Support Agent
November 8, 2024
HOS247
HOS247 is a leading ELD (Electronic Logging Device) and fleet management platform offering top-rated solutions for GPS fleet tracking and AI-powered dispatch. The company provides easy-to-use ELD devices to ensure FMCSA compliance, designed to support both drivers and fleet managers for a wide range of fleets from owner-operators to large logistics operations. With integrated AI communication tools, real-time GPS tracking, and compliance monitoring features, HOS247 enhances safety and productivity across transportation networks. Their services cater to USA and Canada markets, helping fleets of all sizes automate compliance operations and improve overall efficiency and profitability.
📋 Description
•Full-time remote (work-from-home) Customer Support Agent position •Part of the customer support team •Providing front-line support to drivers and fleet managers in the USA and Canada •Identifying areas for product/service improvements •Participating in implementations of solutions to increase customer satisfaction
🎯 Requirements
•Fluent in English, Russian, and Spanish •At least 1 year of experience in customer support (or sales) •Tech-savvy and familiar with basic smartphone/tablet configurations •Reliable access to high-speed internet •Provide your own laptop or desktop computer with a headset •Familiarity with Helpdesk/CRM software such as Zendesk is a plus •Familiarity with a trucking/logistics industry is a plus
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