Workday Administrator

3 days ago

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Hummingbird Healthcare

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11 - 50 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

Description

• As a Workday Administrator, you will play a critical role in maintaining and optimizing our Workday platform to ensure seamless Finance and HR operations. • Responsibilities include providing technical support, implementing system enhancements, and assisting with the deployment of new features. • This role involves close collaboration with HR and Finance stakeholders to gather requirements and ensure the Workday platform effectively meets business needs. • Manage ongoing maintenance and updates to the live Workday system to ensure reliability and performance. • Provide technical support during and after the deployment of system enhancements, fixes, and biannual releases. • Monitor Workday Community and forums to stay updated on best practices and opportunities for optimization. • Conduct thorough reviews, testing, and implementation of system fixes and changes, adhering to established change control procedures. • Proactively identify opportunities to enhance the Workday system, aligning it more closely with evolving business needs. • Implement configuration changes and minor system adjustments to improve workflows and user experience. • Serve as the primary system and user support contact for assigned modules, while building cross-functional knowledge to support other system areas. • Coordinate training, documentation, and communication efforts for new system features within primary modules, supporting these efforts for secondary modules as needed. • Gather and document functional requirements for new module deployments and system enhancements.

Requirements

• 3+ years of business analyst and/or application support experience with hands-on responsibilities, including requirements gathering, system maintenance, and user support. • Proficiency with the configuration of at least one Workday module, including but not limited to Core HCM, Payroll, Time Tracking, Projects (PSA), or Financial Management. • Strong communication skills, both verbal and written, with the ability to effectively convey technical information to non-technical stakeholders. • A systems mindset with a focus on maintaining and optimizing live systems, including understanding system interdependencies and proactively addressing potential issues. • Solid problem-solving abilities with attention to detail, capable of troubleshooting issues and implementing effective solutions. • Experience with change control procedures, ensuring that all system changes are properly tested and documented before implementation. • Familiarity with process re-engineering and change management. • Experience supporting the deployment of Workday modules. • Familiarity with data protection regulations and security standards. • Workday certifications or formal training in relevant modules.