Global Sales Director - Luxury

March 20

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Hyatt

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Hyatt is a global hospitality company that manages, franchises, and develops hotels, resorts, and vacation properties. With a commitment to providing excellent customer service and a variety of accommodations, Hyatt caters to leisure and business travelers alike, offering luxurious experiences in diverse locations around the world.

hospitality • hotels • Culinary • restaurant • resorts

10,000+ employees

👥 B2C

📋 Description

•The Global Sales Director will be accountable for geographic luxury market strategy and communicate among various stakeholders. •This role will collaborate closely with regional leadership and lead growth areas including new hotels, focus hotels, and business development. •Create and maintain strategic account/action plans for each account that will include: quota targets, customer engagement, and key tactics to grow account revenue globally. •Be the “one-stop shop” problem solver for all assigned HSF accounts. •Entertain potential and current customers based on business priorities, including the ability to travel and work off-peak hours. •Ensure a high level of exposure through direct sales solicitation, telephone contact, and written communications. •Assist hotel representatives with customer engagement including scheduling appointments, targeted customer events, Sales Calls, and webinars.

🎯 Requirements

•Fluent in Spanish and English •A bachelor’s degree is preferred or equivalent experience in sales, marketing, or hospitality management. •A minimum of 5 years of experience in global sales and/or luxury sales. •Experience across Luxury, Leisure, Lifestyle, Group, and Transient both on and above property. •A proven track record of achieving sales targets and growing market share, emphasis in the luxury segment. •Excellent communication, negotiation, and presentation skills. •A strong customer focus and relationship-building and customer service skills. •Ability to influence across stakeholders and business partners as well as acquire new partners. •A genuine desire to lead others, be agile, and challenge the status quo. •A high level of professionalism, integrity, and ethics. •A passion for diversity, equity, and inclusion, curiosity, and new skills, and building connections across the organization with stakeholders, colleagues, and guests.

🏖️ Benefits

•Annual allotment of free hotel stays at Hyatt hotels globally •Flexible work schedules •Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center •A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption •Paid Time Off, Medical, Dental, Vision, 401K with company match