Director of Client Services

2 days ago

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Logo of ICC-IMS

ICC-IMS

ICC-IMS is a leading company specializing in data-driven pavement and sidewalk management solutions. With over 50 years of experience, the company offers a wide range of services including pavement condition surveys, structural testing, and comprehensive software solutions that assist municipalities, civil engineering firms, and governmental agencies in managing infrastructure effectively. Their commitment to precision, efficiency, and compliance with industry standards positions them as a trusted partner in the realm of civil engineering and infrastructure management.

51 - 200 employees

Founded 1975

πŸ“‹ Description

β€’ ICC-IMS is looking for an energetic Director of Client Services (sales leader) to lead our team of Client Services Managers. β€’ Oversee sales pipelines and initiatives. β€’ Provide coaching and training in sales best practices and support strategic account pursuits and management. β€’ This integral role will report directly to our Chief Revenue Officer and be supported by the Client Services Coordinator.

🎯 Requirements

β€’ Bachelor’s degree or higher preferred. β€’ Minimum of 8 years of sales experience. β€’ Minimum of 5 years in a supervisory role. β€’ Experience in full cycle sales. β€’ Strong oral and written communication skills. β€’ Intermediate to advanced skills in the Microsoft 365 suite. β€’ Experience with CRMs (Salesforce experience preferred) β€’ Experience in the A/E/C industry is a plus. β€’ Experience in SLED sales preferred. β€’ Ability to travel as needed to meet with clients and support sales activities.

πŸ–οΈ Benefits

β€’ 100% employer-paid health benefit for employee coverage. β€’ Dental β€’ Long term disability β€’ Group life insurance β€’ Voluntary short-term disability and life insurance. β€’ Retirement Plan with employer match β€’ Paid Time Off β€’ Paid Parental Leave

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