Director - Deal Operations

March 11

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iCert Global

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iCert Global is a professional certification training provider that offers a wide array of courses across various domains, including project management, business analysis, IT service management, agile and scrum strategies, quality management, cloud technology, and cybersecurity. The company provides instructor-led online classes, e-learning options, and corporate training programs designed to empower individuals and enterprises. Through globally recognized certification courses, iCert Global aims to help learners advance their careers and stay competitive in a fast-evolving job market.

ITIL • PMP • Scrum & Agile • CMMI • Six Sigma

51 - 200 employees

📚 Education

☁️ SaaS

🤝 B2B

📋 Description

• At Icertis, we are powering contract intelligence to transform how companies manage and unlock value from their contracts. • The Director, Deal Operations plays a critical role supporting sales and finance by ensuring efficient and accurate deal execution. • This role is responsible for leading an efficient order management process that ensures the integrity of our revenue related data. • She/He will identify and prioritize transformation opportunities, leveraging best practices in quote to cash technology and business process to globally drive change. • A masterful communicator, he/she will motivate cross functional partners to embrace changes needed to scale our deal operations.

🎯 Requirements

• 10+ years of relevant experience working in Deal Desk, Sales Operations, Order Management, Finance or related role at a high growth company (preference for those in SaaS / technology) • Demonstrated success leading process improvement initiatives. • Understanding of a variety of finance technologies including Salesforce, CPQ, Netsuite, etc • Deep understanding of best practices in Quote to Cash operations • Comfortable leading teams through ambiguity and be a champion of change • High emotional intelligence, ability to build and sustain relationships at multiple levels within the organization • Passionate and persistent about operational excellence • Excellent written and oral communication skills, active listener, tailors communication to the audience • Strong analytical & problem solving skills with decision-making capacity in a high growth environment • Ability to identify, develop and mentor high performing talent • Bachelor's degree in Business, Finance or Related Field

🏖️ Benefits

• Robust medical (physical & mental vision and dental benefits • Employee assistance program (EAP) • Equity (RSUs) and shared ownership in the company • Generous 401K match • Flexible work environment • Paid maternity and paternity leave • Generous holiday and PTO program • CaaS (coaching as a service) • Annual personal development allowance • 7 Days for Humanity – 7 paid volunteer days annually • Global and regional DEIB steering committees, employee resource groups (ERGs) • Global DEIB training programs and guest speakers throughout the year