Aviation • Climate • Cybersecurity • Digital and Marketing • Education
5001 - 10000
💰 Grant on 2023-02
September 15
Aviation • Climate • Cybersecurity • Digital and Marketing • Education
5001 - 10000
💰 Grant on 2023-02
• Troubleshoot services for the resolution and escalation of complex incidents/requests pertaining to the client’s human resource system. • Investigate, analyze, and resolve data discrepancies between the client’s human resource system and National Finance Center. • Document data discrepancies with resolution and discrepancies that are not resolved with explanation for historical artifacts. • Document defects and enhancements utilizing the client’s human resource system’s templates to process through the appropriate intake procedures. • Maintain artifacts in an agreed designation (e.g., SharePoint site) accessible by two different government Departments. • Support demonstration activities as change requests are implemented and participate in the testing cycle. • Support the analysis and provide recommendations to mismatch reports to decrease the baseline threshold. • Review issue reports available within the system investigating the root cause and providing recommendations for resolution. • Provide guidance on personnel processing best practices. • Support new implementation configuration, demos, User Acceptance Testing, and Q&A of system modules (e.g., Separating Employee Clearance). • Utilize agreed upon tool to communicate risks and issues to the scope of activities and escalate as necessary. • Participate in meetings that provide guidance/direction on how defects are resolved or the implementation of enhancements to socialize.
• 4+ years of experience in business analysis with PeopleSoft and Federal financial systems. • US Citizenship is required (required by the federal government for this position). • Must be able to obtain Public Trust clearance. • MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. • Bachelor’s degree highly preferred. • Federal Human Resources and/or Human Resources Systems experience highly preferred. • Agile/Scrum Master Certification preferred. • Working knowledge of a data modeling tool (Visio, Axure, etc.). • Excellent analytical, problem-solving, and communication skills. • Ability to multi-task in a fast-paced environment. • Strong verbal and written communication skills including individual and presentation to small groups.
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