UX Researcher

November 15

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ICF

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Aviation • Climate • Cybersecurity • Digital and Marketing • Education

5001 - 10000 employees

Founded 1969

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⚡ Energy

💰 Grant on 2023-02

Description

• We seek a talented User Experience Researcher to join a growing team of designers, researchers, and writers supporting clients in federal government. • You will have the opportunity to design products that are simple, intuitive, and satisfying that ultimately help the federal government work better and deliver better services. • You will be responsible for conducting quantitative and qualitative research, synthesizing secondary research, and translating insights into powerful stories. • You will distill findings into actionable insights, advocate for customer and user needs, collaborate on product designs, validate them with users, and more.

Requirements

• Bachelor's degree (preferably in psychology, human computer interaction, human factors, or related field) • 3+ years of applied UX research experience in the software industry. • Candidate must reside in the US, be authorized to work in the U.S., and work must be performed in the U.S. • Candidate must have resided in the U.S. 3 of the last 5 years • Candidate must be eligible for public trust. • Master’s degree in psychology, human computer interaction, human factors, or related field preferred. • 10+ years of overall professional experience preferred. • Able to provide 1 or more case studies demonstrating your research process and deliverables. • Knowledge of WCAG 2.0 Level AA / Section 508 compliance preferred. • Experience in federal contracting or healthcare IT preferred. • Active or past clearance to work with the Centers for Medicare and Medicaid Services or the US Department of Health and Human Services.