Imagenet LLC
Medical Claims Processing • Claims Adjudication • Medical Coding • Call Centers • Claims Auditing
Remote Healthcare Customer Service Representative
Yesterday
Imagenet LLC
Medical Claims Processing • Claims Adjudication • Medical Coding • Call Centers • Claims Auditing
Description
• Join our team as a Customer Service Advocate • Manage inbound and outbound calls • Provide information on membership options and benefits • Review, verify, and process membership applications • Maintain and update member information in our CRM systems • Perform regular audits of member data • Coordinate with other teams to resolve issues • Identify opportunities to streamline processes
Requirements
• High school diploma or equivalent • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) • Experience with CRM systems or membership databases • Strong typing and data entry skills • Attention to Detail • Multitasking Ability • Communication Skills • Problem-Solving Skills • Customer Service Orientation
Benefits
• Genuine work/life balance - a predictable schedule • Paid training period • Medical, Dental, Life, Vision, HSA, 401K • PTO
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