The Database for Modern Analytics Applications – From the original creators of Apache Druid®
Druid • Data Applications • Big Data • Analytics Applications • data analytics
51 - 200
July 17
🇺🇸 United States – Remote
💵 $123.3k - $300k / year
⏰ Full Time
🟠 Senior
📞 Support Engineer
🗽 H1B Visa Sponsor
Apache
AWS
Azure
Benchmarks
Cloud
Distributed Systems
ETL
Google Cloud Platform
HDFS
Kafka
Kubernetes
MySQL
Postgres
SQL
Zookeeper
Go
The Database for Modern Analytics Applications – From the original creators of Apache Druid®
Druid • Data Applications • Big Data • Analytics Applications • data analytics
51 - 200
• Deep troubleshooting and resolving customer issues on Imply Druid platform • Responsible for attending to operational issues on Imply Cloud hosted on AWS infrastructure • Diagnosing, reproducing, and resolving a wide range of customer issues on the Imply Druid platform • Writing technical content in form of knowledge-based articles and blog posts dedicated to operational efficiency • Ensure issues and time spent are tracked and documented in Zendesk ticketing system • Assess the level of business impact of issues/product defects/feature requests reported by customers • Work closely with members of Engineering, Technical Success management, and Professional Services teams • Regular work hours in EST, participation in on-call rotation
• 8+ years of experience in technical support or customer facing roles • Extensive working knowledge of Linux platforms and system administration • Strong troubleshooting skills and technical knowledge • Good understanding and working knowledge of big data platform ecosystems and distributed systems • Good understanding and working knowledge of relational database management and proficiency in SQL • Excellent writing and communication skills with attention to detail • Team player always ready to help
• 100% Paid Medical, Dental and Vision Benefits • 401(k) Program • Fertility Coverage • Pet Insurance • Dependent Care FSA • Mental Health Support • Life and AD&D Insurance • Unlimited Paid Time Off - USA Only • Wellness Stipend • Home Office Equipment Reimbursement • Pre-Tax Commuter Benefits
Apply NowJuly 16
1001 - 5000
Provide advanced technical support for Entrata's property management software, engaging globally.
July 13
2 - 10
July 9
51 - 200
🇺🇸 United States – Remote
💵 $97k - $121k / year
💰 $100M Series B on 2022-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer