Call Center Patient Representative

Yesterday

🇺🇸 United States – Remote

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

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Integrated Medical Professionals, PLLC

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Urology and Radiation Oncology

501 - 1000 employees

⚕️ Healthcare Insurance

Description

• Answers phones promptly and professionally. • Responsible for scheduling patient appointments. • Entering and updating patient demographic information. • Verifying insurance information. • Responsible for acquiring critical demographic, financial, medical and insurance information from patients in a professional, courteous, caring and compassionate atmosphere. • Answers telephones in a professional manner. • Schedules appointments. • Takes messages for patients using electronic medical records. • Verifies and updates patient demographic information. • Registers new patients. • Addresses patient requests and inquiries. • Resolves patient concerns. • Returns calls as necessary. • Updates registration and insurance information for existing patients. • Performs other position-related duties as assigned.

Requirements

• High School Diploma or equivalent required. • Previous experience in a busy medical office preferred.