Director of Fraud and KYC

November 9

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Description

• The Director of Fraud and KYC will lead the company’s efforts to combat identity theft and ensure regulatory compliance with customer due diligence (CDD) requirements. • This role is responsible for designing, implementing, and managing strategies, policies, and tools to detect, prevent, and mitigate fraud while ensuring all Know Your Customer (KYC) processes align with applicable regulations. • The Director will work closely with senior leadership, compliance teams, legal, and operations to maintain a secure environment that mitigates risk and enhances customer trust. • Develop and implement comprehensive fraud detection and prevention strategies across all business units. • Oversee KYC and CDD programs to ensure compliance with regulatory frameworks (e.g., AML, FATF, OFAC, etc.). • Lead cross-functional teams in conducting risk assessments, identifying potential fraud risks, and recommending corrective measures. • Partner with Risk Operations to create and enforce policies and procedures to detect fraudulent activity and ensure timely resolution of fraud cases. • Stay informed on regulatory changes related to fraud, AML, and KYC, and ensure the organization remains compliant. • Collaborate with technology teams to design and optimize fraud detection tools and systems, incorporating AI and machine learning where applicable. • Drive continuous improvement initiatives for KYC processes, including customer onboarding, ongoing monitoring, and reporting. • Lead and mentor a team of fraud and KYC professionals, fostering a culture of vigilance and compliance. • Prepare regular reports and presentations for executive leadership, regulators, and other stakeholders on fraud trends, KYC performance, and key risk indicators. • Establish and manage relationships with external auditors, regulators, law enforcement, and third-party vendors.

Requirements

• Bachelor’s degree in finance, business, law, or related field (Master’s preferred). • Minimum of 8-10 years of experience in fraud prevention, AML, and KYC within the financial services or fintech sector. • Proven experience in a leadership role with strong strategic, analytical, and decision-making skills. • In-depth knowledge of fraud detection methodologies, regulatory frameworks (e.g., BSA, AML, KYC, GDPR), and industry best practices. • Strong technical skills, with the ability to leverage technology solutions to enhance fraud detection and KYC processes. • Exceptional communication skills and experience presenting complex information to senior leadership and regulators. • Certifications in AML (e.g., CAMS) or fraud prevention (e.g., CFE). • Experience with fraud detection systems, KYC/AML software, and data analytics tools. • Analytical and problem-solving mindset with attention to detail. • Deep understanding of financial crimes, regulatory compliance, and risk management. • Ability to collaborate across departments and influence key stakeholders.

Benefits

• Competitive compensation and equity packages • Leading configured work computers of your choice • Flexible paid time off • Fully covered, high-quality healthcare including fully covered dependent coverage • Additional health coverage includes access to One Medical and option to enroll in an FSA • 16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents • An understanding that successful hybrid work requires flexibility and an appreciation for asynchronous work • Access to industry-leading technology across all of our business units — stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

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