Customer Implementation Manager - Surgical Circulator/Scrub Nurse Background

5 days ago

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Incision

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Incision is a pioneering company dedicated to enhancing surgical education and operational efficiency in healthcare. It provides advanced e-learning platforms, including Incision Academy, which offers over 500 video courses and interactive 3D models for surgical training. With tools like Incision Assist, the company empowers surgical teams with real-time support and protocol access, striving to redefine surgical care and improve outcomes worldwide through innovative educational solutions.

Healthcare • Surgical care • CME/CPD • Education • surgery

51 - 200 employees

Founded 2014

📚 Education

☁️ SaaS

💰 $7M Series B on 2023-11

📋 Description

• Implement and guide the rollout of Incision's solutions in operating rooms. • Collaborate with customers to understand their needs and translate them into practical applications in our products, particularly the Incision Assist app. • Provide training and support to surgical personnel, surgeons, and other medical staff in using our technology. • Create medical content and review protocols for the app, ensuring they meet customer requirements. • Set up large projects and oversee organization and completion on agreed timelines. • Continuously work on improving customer satisfaction and implementation processes. • Travel to various locations worldwide for installations, training, and support. • Collaborate with other departments within Incision to further develop the app and our products. • Remote work from home.

🎯 Requirements

• You have at least 5 years of experience as a Surgical Circulator/Scrub Nurse. • You have fluency in English, both spoken and written. • You have a tech-savvy mindset and are comfortable with computers and software, fluent in Google and Microsoft Programs. • You have a strong customer-oriented mindset, teamwork skills, and problem-solving abilities. • You have a passion for understanding customer needs and can translate them into practical applications in our products. • You have the ability to work independently and manage processes efficiently to meet deadlines. • You have the willingness to travel internationally for work.

🏖️ Benefits

• Make a Real Impact: help revolutionize surgical education worldwide! • International Team: join a diverse crew with 10+ nationalities. • Learning & Development: access training, courses, and growth opportunities. • Career Growth: expand your skills in a fast-paced, innovative environment. • Top-Notch Equipment: choose between Apple or Microsoft laptop, plus office monitor & tools. • Inspiring Team: collaborate with medical professionals and cutting-edge innovators! • Team & Social Events: regular gatherings to connect, learn, and have fun. • Competitive Salary: get rewarded for your skills and expertise. • Mental Health Support: access well-being resources through OpenUp. • Casual Scale-Up Environment: work in a dynamic, fun, and inspiring atmosphere! • Diverse & Inclusive Workplace: be part of an open-minded, supportive culture where everyone is valued.