TeamViewer
TeamViewer is a global leader in remote connectivity solutions, providing reliable access and support services for computers and devices. Their platform allows users to connect with any device at any time, facilitating seamless remote assistance and management of IT infrastructures, thus enhancing productivity and reducing costs. TeamViewer also incorporates advanced features powered by artificial intelligence to optimize IT support and improve operational efficiencies in various sectors.
Remote Control Software • Remote Monitoring Solutions • Augmented Reality
Implementation Engineer
6 days ago
TeamViewer
TeamViewer is a global leader in remote connectivity solutions, providing reliable access and support services for computers and devices. Their platform allows users to connect with any device at any time, facilitating seamless remote assistance and management of IT infrastructures, thus enhancing productivity and reducing costs. TeamViewer also incorporates advanced features powered by artificial intelligence to optimize IT support and improve operational efficiencies in various sectors.
Remote Control Software • Remote Monitoring Solutions • Augmented Reality
📋 Description
• As an Implementation Engineer, you will be a key technical & business partner to the Global Professional Services Team • You will collaborate closely with sales, product, and technical teams to deliver tailored solutions that address the unique challenges of our customers' IT and OT environments • Develop and command a deep understanding of our IT software solutions • Partner with internal stakeholders for Tensor customers and meet with client stakeholders • Drive the customer onboarding journey through technical expertise in the customizations available and ensure customer requirements are met through the implementation process • Act as a trusted advisor, collaborating with cross-functional teams • Stay informed on industry trends, competitive solutions, and evolving IT/OT technologies to provide thought leadership
🎯 Requirements
• Proven experience (3+ years) as a Technical Support Engineer, Solution Engineer, or similar role within the IT or OT software industry, servicing Large Accounts in Direct Mode • Expertise in enterprise software solutions, preferably in IT/OT integration, data analytics, cloud technologies, or industrial IoT • Strong understanding of enterprise environments, including typical challenges, architectures, and decision-making processes • Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences • Experience with enterprise-level SaaS implementation engagements and solution design • Proficiency in modern tools and platforms (e.g., cloud infrastructure, virtualization, APIs, and middleware) • A team player with a collaborative mindset and a customer-first approach • Fluency in English is mandatory, additional languages are a plus.
🏖️ Benefits
• Great compensation and benefits packages including company achievement bonus or sales bonus • Company stocks and regular salary reviews • Open door policy, no dress code rules • Frequent all Hands and Leadership Lunches • Work From Abroad Program allowing up to 40 days of work outside your contracting country • We celebrate diversity as one of our core values, join and drive one of the c-a-r-e initiatives together with us!
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