Customer Growth Executive

October 3

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Logo of Infobip

Infobip

A2P SMS messaging β€’ Mobile operators solutions β€’ 2-Factor Authentication β€’ Operator partnerships β€’ Telecommunications

1001 - 5000

πŸ’° Debt Financing on 2021-11

Description

β€’ Building and maintaining relationships with existing clients β€’ Ensuring customer satisfaction and retention β€’ Coordinating activities with internal cross-functional teams β€’ Help clients explore/pursue new business opportunities β€’ Monitor and take actions to minimize health risks β€’ Analyze and forecast customer's traffic

Requirements

β€’ Industry experience highly preferred, understanding of SaaS and CPaaS solutions β€’ Prior experience working with Revenue Assurance, Purchasing, and technical teams β€’ Full cycle sales experience β€’ Strong experience in Account Management - building and maintaining relationships β€’ Product knowledge and/or knowledge of our competitors β€’ Ability to interact with all levels of the organization β€’ Team player with strong interpersonal /communication skills

Benefits

β€’ Medical, Dental, and Vision insurance β€’ Basic life insurance β€’ 401(k) plan participation with company match β€’ Short-term and long-term disability insurance β€’ Wellness plan of up to $500/year pro-rated based on hire date β€’ PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually β€’ Additional leave time for marriage, relocation, bereavement, and other major life events β€’ Twelve (12) weeks of paid parental leave β€’ Participation in employee share ownership plan (ESOP) β€’ Fourteen (14) paid holidays annually

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