Events Operations Coordinator

2 days ago

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $48.9k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎪 Events

🦅 H1B Visa Sponsor

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Informa

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Informa is a global leader in business intelligence, academic publishing, and events. It is home to hundreds of specialist brands and businesses, focused on connecting people with knowledge through events and digital products. Informa operates in over 30 countries and has a workforce of 12,000 colleagues globally. The company runs divisions such as Informa Markets, which facilitates trade and growth through events, and Taylor & Francis, a leading publisher of academic research. Informa prioritizes sustainability and diversity, aiming to positively impact markets and communities. As a member of the FTSE 100, Informa is known for its strong financial performance and scale within the academic and B2B markets.

Academic Publishing • Marketing Services • Data & Intelligence • Digital events • Exhibitions

10,000+ employees

Founded 1998

🤝 B2B

📱 Media

📚 Education

📋 Description

• Plan and organize all logistical aspects of each event • Deliver events on-time and on-budget and to seek to continuously improve event delivery and creativity • Co-handle relationships and negotiate partnerships and costs with facilities and outside suppliers including AV, general services, cleaning, F & B, staffing agencies, signage, registration, security, decorators and contractors • Act as the liaison between the sales team and show management regarding floor plans, room layouts and booth regulations. • Responsible for obtaining necessary approvals from relevant authorities • Control exhibitor/ sponsor communications and services as it relates to the operational details of the event • Oversee event move in/move out logistics, event set up, staffing • Ensure health and safety compliance on-site and within the office • Lead show and office supplies and assets onsite, in warehouse and with third party storage • Work on operational budgets, YOY proposal analysis, invoice review and reconciliation • Oversee the maintenance and growth of our registration process, ticketing, and badges • Oversee operational website updates and efficiency • Maintain good knowledge of contractors and venues to evaluate the services, facilities and best practices that are available within the industry • Collaborate with other departments including sales, sponsorship and marketing teams to ensure all processes are efficient and effective as possible, suggesting new processes where necessary • Work with the senior management team to enhance the product and service offering across the portfolio to maintain market leadership • Manage the effectiveness of office operations • Assist with diverse range of tasks throughout portfolio and office

🎯 Requirements

• Highly organized and detail-oriented • Strong time management skills and adaptable to constantly changing priorities • Ability to work under pressure, balance workload and meet tight deadlines • Critical thinker who can make suggestions for improving event and process • Strong verbal and written communications skills • Positive attitude, strong work ethic and team player • College or University degree in Event Management, Business Management or Project Management • 3 – 5 years of operational and/or event management experience • Experience with Illustrator and floor planning considered an asset • Experience with Salesforce and/or other CRM platforms considered an asset • Logistics experience considered an asset • Proficient in Microsoft Office applications • Must be available to work evenings and weekends during event dates • Travel 4-5 events per year within Canada and US. Valid passport is mandatory

🏖️ Benefits

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks • Broader impact: take up to four days per year to volunteer, with charity match funding available too • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more • Recognition for great work, with global awards and kudos programs • As an international company, the chance to collaborate with teams around the world