Operations Manager

September 15

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Ingenovis Health

WebsiteLinkedInAll Job Openings

healthcare staffing • staffing • healthcare • strike staffing • strike

1001 - 5000

💰 Private Equity Round on 2021-03

Description

• The Operations Manager will lead their team in developing and achieving budgeted goals and will be responsible for management of profit and loss. • The individual will provide both strategic and tactical management solutions to the team as well as supervisory assistance to Director/VP of Operations regarding selection, training, and developing new employees. • Provides professional development to team members. • Responsible for overall performance in terms of activity, sales, service and quality. • Provides day-to-day management of employees relating to training and coaching, problem solving and margin management. • Inspires commitment to the business goals and ensures the team understands the "why" behind actions, goals, decisions, and changes. • Facilitates coaching through weekly one-on-ones with all staff using the VISTA Performance Pyramid and by leveraging the Career Path Development Program as appropriate. • Meets frequently with the Director/VP of Operations to inform and update progress regarding the teams’ performance compared to the goals. • Ensures that the team is operating using the "VISTA Way" in terms of consistent and accountable process and routines designed to grow the business in a sustainable and scalable fashion, always focusing on what's best for our customers. • Ability to solve complex problems and uses creative processes to enhance the efficiency of operations. • Identifies process improvement opportunities that are focused on world class customer experience. • Assists with special projects as directed. • Performs other duties as assigned.

Requirements

• Bachelor’s Degree in business, communications, sales, marketing, education or related field and/or equivalent experience preferred. • 5+ years of sales management leadership experience preferably in the healthcare or staffing industry with a track record of meeting or exceeding goals. • Previous management experience preferred. • Previous experience navigating a changing culture and environment preferred. • Ability to hire, train, develop and retain successful physician recruiters, schedulers, and support personnel to create productive and successful teams. • Ability to lead team to close sales while upholding quality standards, conducting rate and contract negotiations, and leading team-based critical thinking and problem solving. • Ability to use a variety of sales concepts, practices and procedures, and the ability to coordinate sales activities from conceptualization, to planning, to successful execution. • Ability to understand financial and budget information, and to operate within these parameters. • Ability to set goals and review them regularly to produce immediate and consistent sales results in a primarily phone-based selling situation. • Ability to provide quality services to clients and engage them in positive ways. • Strong personal computer skills including mastery of Microsoft Office products and ability to learn proprietary software. • Ability to build effective working relationships with team members, support departments, peers and management. • Excellent interpersonal skills necessary to work cooperatively with all staff members and external customers. • Excellent verbal and written communication skills; comfortable with presentations to senior management and staff. • Strong leadership, management and organizational skills. • Ability to travel as needed.

Benefits

• health • dental • vision • FSA/HSA • company-paid life & disability insurance • 401K w/ employer match • paid time off • paid parental leave • tuition reimbursement