State of New Jersey
The New Jersey State Constitution places all political power with the people. The State Government is instituted for the protection, security, and benefit of the people of New Jersey. Responsibilities are shared between the three branches of State Government - The Executive, Legislative and Judicial Branches.
10,000+ employees
Director of Business Experience
March 1
State of New Jersey
The New Jersey State Constitution places all political power with the people. The State Government is instituted for the protection, security, and benefit of the people of New Jersey. Responsibilities are shared between the three branches of State Government - The Executive, Legislative and Judicial Branches.
10,000+ employees
📋 Description
• The New Jersey State Office of Innovation is looking for diverse and experienced team members to deploy world-class innovative and digital services that solve pressing public interest challenges for the people of New Jersey. • Our work spans numerous issue and policy areas, and is focused on making an impact in the lives of the New Jerseyans that we serve. • Our work has decreased the amount of time it takes to apply for Unemployment Insurance, made it easier to start, operate, and grow a business in the Garden State, and connected millions of New Jerseyans to government programs, services, and benefits. • Our team members wear many hats, contributing to both the execution of core projects and the evolution of the Office of Innovation (OOI). • We use data and modern research, design, and development methods to inform our decision making, and we collaborate with stakeholders within and outside of government to understand and solve challenges. • The Business Experience Initiative is a cross-agency effort launched under the Governor’s 2018 Stronger and Fairer Economic Plan to simplify starting, operating, and growing a business in New Jersey. • The Director of Business Experience oversees the execution and prioritization of products such as Business.NJ.gov, the Business.NJ.gov Account, and Business.NJ.gov Live Chat. • This role involves directing resource distribution and building stakeholder partnerships to enhance the user experience.
🎯 Requirements
• A minimum of 8 years of relevant work experience is required. Ideal candidates will have experience in the technology, government, or start-ups across various roles. • At least 5 years of experience in civic-tech leadership roles, managing multiple projects and teams. • Proficiency in product development through agile and human-centered processes. • Proven ability to manage stakeholder relationships and expectations. • Strong people management skills, including managing cross-functional teams, coaching staff, working with contractors, and overseeing staffing needs requirements across multiple teams. • Experience working in a fast-paced environment with a proven ability to triage requests and quickly make strategic decisions. • Commitment to collaboration and creative problem-solving, fostering a work environment that embodies the values of the Office of Innovation.
🏖️ Benefits
• full benefits
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