Operations Manager - IOE

November 8

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Input Output (IOHK)

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Blockchain • Cyrptocurrency • Research • Development • Consultancy

201 - 500

Description

• Job Purpose: The Operations Manager will be responsible for budget planning, resource tracking, invoicing, and contract management, ensuring operational efficiency and alignment with organizational objectives. • Key Responsibilities: Collaborate with senior management and finance to develop annual and project-specific budgets. • Monitor budget performance and identify opportunities for cost optimization and resource allocation. • Provide regular budget updates and recommendations to stakeholders. • Oversee resource allocation and utilization across projects. • Support Delivery Managers to ensure optimal resource allocation and alignment with project requirements. • Anticipate resource needs and proactively address potential shortages or conflicts in partnership with HR, delivery and engineering teams. • Manage project scope changes and assess their impact on budget and timeline. • Create forecast reports on cost, revenue, profitability and resource utilization. • Facilitate and own the invoicing process, ensuring accurate and timely invoicing in accordance with project milestones and contractual agreements. • Coordinate with the finance department to address billing inquiries and resolve billing discrepancies. • Monitor accounts receivable and collaborate with the finance team to ensure timely collection of payments. • Reconcile invoices and client payments, addressing any discrepancies promptly. • Generate reports on project profitability and client billing history. • Lead the contracts management process, including contract preparation, review, negotiation, and execution, collaborating with Legal and Finance. • Ensure compliance with contractual terms and conditions, including scope of work, deliverables, and timelines. • Maintain a centralized repository of contracts and related documentation for easy access and reference. • Capture, document, and standardize operational processes, and educate teams on these processes to ensure consistent understanding and application. • Identify opportunities for process improvement and automation to streamline operations and reduce administrative overhead. • Own the processes on customer engagement, contract negotiation, budget management, resource planning and allocation, events management as well as alignment and engagement with internal teams. • End to end ownership of IOE operational projects including planning, reporting and executing the projects proactively.

Requirements

• Excel at project planning, be highly structured with excellent organizational skills and possess effective communication and people management skills. • Strong attention to detail and accuracy, rigorous and organized. • Strong financial acumen and experience with budgeting and forecasting. • Ability to influence and collaborate with cross-functional teams. • Proficiency in contract management principles and practices. • Familiarity with Agile methodologies and Program Increment (PI) planning processes, ensuring projects align with business goals and timelines.

Benefits

• Remote work • Laptop reimbursement • New starter package to buy hardware essentials (headphones, monitor, etc) • Learning & Development opportunities • Competitive PTO