Community and Field Support Manager

March 15

🌲 Oregon – Remote

Although this job is listed in Oregon, this company may be open to hiring remote in other states.

💵 $105k - $115k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👫 Community Manager

🦅 H1B Visa Sponsor

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Evergreen

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Evergreen is the professional services division of Insight Global, specializing in providing world-class technical and talent services to power business innovation and transformation. As part of one of the largest staffing companies in the U. S. , Evergreen offers services in tech, talent, and business operations, including cloud solutions, AI, data, and IT service management. The company also focuses on talent services covering the entire talent lifecycle from recruitment to productivity tracking. With a presence in over 50 countries and a strong commitment to developing tailored solutions, Evergreen is uniquely positioned to support clients in transforming and elevating their business processes and experiences.

201 - 500 employees

🏢 Enterprise

🎯 Recruitment

☁️ SaaS

📋 Description

• Supervise and support assigned outreach team members and manage their workflow • Assess the work performance of assigned team members and identify strengths as well as collaborate on areas of improvement • Work with and build trusting relationships in diverse communities with a focus on underserved customer support • Build relationships with Community Action Agencies to support low-income weatherization efforts • Ensure deliverables, reporting, and time sheets are delivered on time • Understand and work with team to develop and implement the Annual Strategic Plan and related operational activities to achieve Client objectives • Develop and maintain relationships with clients, Program Managers, and stakeholders • Work with team to gain visibility to future and existing projects • Understand goals and provide guidance to accelerate or decelerate as needed to stay aligned with goal • Work with team to launch program services • Define and develop sales, marketing and communication plans working with trade allies, contractors, and team members to drive program results • Participate in company training, communications and program planning efforts to drive successful results to meet client needs • Assist Project Coordinators with general program and HVAC/weatherization questions, obtaining invoices, and closing out projects • Schedule and review pre/post-inspections • Maintain accurate project tracking records for residential retrofit program • Other duties, as assigned

🎯 Requirements

• A high school diploma with some higher education or vocational training specialist in HVAC or weatherization • Minimum of eight (8) years’ experience in HVAC, weatherization, or lighting industry a with a minimum of two (2) years’ managerial experience • Organizational and presentation skills are necessary • Intermediate to advanced skills in Microsoft Office software programs, specifically Word, Excel, and Outlook • Proficiency in the use of PowerPoint • Demonstrated ability to work in an ambiguous environment • Executive-level written and oral communication skills

🏖️ Benefits

• Generous paid time off (PTO) so you can recharge and enjoy life • $500 provided annually when you take a week-long vacation • 401(k) company contributions to help build your nest egg • Discretionary bonus based on performance because your work deserves to be rewarded • Professional development funds to learn new skills and grow • 100% virtual company • Paid volunteer days to make an impact in our community