Instructure
Amplify teaching. Elevate learning. Intensify impact.
education • learning management system • software as a service • education platform • employee engagement
1001 - 5000
Customer Success Manager (Higher Education)
August 27
Instructure
Amplify teaching. Elevate learning. Intensify impact.
education • learning management system • software as a service • education platform • employee engagement
1001 - 5000
Description
• Increase market share from existing account base and new business to business opportunities • Manage customer relationships • Act as liaison between customer and Instructure
Requirements
• Requires a Bachelor's Degree with a minimum of 4+ years Account Management experience. • Capacity to set correct expectations and manage issues to completion. • Multitask and prioritize tasks in a changing environment. • Strong team mentality, utilizing internal and external resources strategically and judiciously. • Customer facing background within the software industry. • Demonstrated ability to solve problems and seek solutions • LMS experience preferred.
Benefits
• Competitive salary and 401k • Medical, dental, disability, and life insurance • HSA program, vision, voluntary life, and AD&D • Tuition reimbursement • Paid time off, 10 paid holidays, and flexible work schedules • Gym club reimbursements and rewards-based fitness tracking • iMacs or Macbooks
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