Operations Manager

August 26

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Description

• Onboard agency clients and follow-up with them to ensure they deliver assets team copywriters need to complete sales copy packages; sign contracts; and pay invoices • Oversee all client projects to ensure copywriters have what they need to complete projects, hit project milestones, and complete sales copy packages on time • Create accountability scorecards, project milestones, and KPIs so team knows what’s required and whether they’re on track • Identify and be responsible for eliminating any obstacles to successful, on-time project completion • Ensure writers are following Kyle’s proven copy blueprints when creating clients’ marketing copy • Attend weekly stand-ups to review projects and make sure team is on track to hit deadlines • Check in daily to ensure projects are on track and problems are solved ASAP • Provide progress updates to CEO as needed • Audit, clean up, and systemize the company’s internal processes to increase efficiency and facilitate finishing projects on time and at a professional level • Keep clients updated on their project so they feel confident that progress is being made • Follow up with clients to see how marketing materials are performing and ascertain whether client needs additional packages

Requirements

• Loves operating with a sense of urgency • Organized • Efficient • A proactive go-getter who takes initiative • Detail-oriented and double-checks everything • Excellent with follow-through • Solution-oriented • Autonomous and takes initiative • Comfortable being direct and assertive with deadline enforcement • Willing to take responsibility and hates excuses • Able to make decisions • A leader • Assertive and fast-paced • Loves getting things done • Good with people yet willing to push if things are falling behind • Available to work in U.S. time zones • Access to a computer • Reliable internet connection • Reliable and distraction-free work environment • Financial industry knowledge helpful • Notion experience a plus (experience with Asana or Monday also acceptable)