L2 Application Support Engineer

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IntellectEU

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Blockchain/ DLT development • Implementation of DLT use cases, PoCs, MVPs • Blockchain/ DLT integration • Blockchain consulting • Financial Integration

201 - 500 employees

💳 Fintech

🏢 Enterprise

💸 Finance

💰 Venture Round on 2017-06

Description

• Onboarding customers to new SWIFT products and services, including installations of components on customers' environments • Providing customer support and project technical consulting for existing and new customers including new client project implementation working in close conjunction with customers • Provide support on SWIFT product management, services, and infrastructure strategy evolution, support SWIFT-related business opportunities, and assist with regulatory or compliance-related requirements • Provide on-call customer support and standby duties, including supporting occasional system tests or technical migration-related activities • Configuration, maintenance, and daily operations (network, traffic, firewalls, VPNs, MQ)

Requirements

• Upper-Intermediate English level • Troubleshooting skills and experience with Linux and Windows based operating systems • Experience with application and/or customer support in scope of Atlassian products (Jira and Confluence) • Good knowledge of Windows and Linux systems and familiarity with their command line interfaces, web servers like IIS, apache2, nginx • Knowledge of SQL and database servers like Maria DB, Oracle • Basic knowledge of Bash and/or Python scripting • Experience with network configuration and investigation in scope of mentioned operating systems • Experience of issues investigation and resolution • Knowledge of other languages (a plus) • Experience in application development and scripting (a plus) • Experience in electronic payments and remittances including high-value payment systems gained at a large bank, payment system, or equivalent payments company (a plus)

Benefits

• Excellent compensation and benefits package including medical insurance and sports activities • International experience in a stable company: the company has offices in Antwerp, Lisbon, Krakow Kyiv, New York and operates on the market for over 15 years • Passionate team in an innovative casual, positive, and open work environment ready to meet your new ideas • Great opportunities for personal and professional development as well as the chance to change the way the business works in the financial world