Interwell Health
Interwell Health is a value-based kidney care provider that partners with physicians to revolutionize healthcare. The company focuses on offering expertise, compassion, and innovative strategies to set high standards within the kidney care industry. Interwell Health aims to slow disease progression and reduce hospitalizations, resulting in improved health outcomes and lower care costs for patients and payers. It has achieved NCQA Population Health Program Accreditation for its comprehensive patient engagement program, Interwell 360. With a decade of experience, Interwell Health manages financial risks and patient needs through a dual approach of patient care and provider enablement. The company collaborates with nephrologists, primary care providers, and payers, supported by a vast network of clinical and non-clinical staff dedicated to patient health.
Enrollment Coordinator
6 days ago
Interwell Health
Interwell Health is a value-based kidney care provider that partners with physicians to revolutionize healthcare. The company focuses on offering expertise, compassion, and innovative strategies to set high standards within the kidney care industry. Interwell Health aims to slow disease progression and reduce hospitalizations, resulting in improved health outcomes and lower care costs for patients and payers. It has achieved NCQA Population Health Program Accreditation for its comprehensive patient engagement program, Interwell 360. With a decade of experience, Interwell Health manages financial risks and patient needs through a dual approach of patient care and provider enablement. The company collaborates with nephrologists, primary care providers, and payers, supported by a vast network of clinical and non-clinical staff dedicated to patient health.
📋 Description
• Interwell Health is a kidney care management company. • Responsible for enrolling eligible health plan members into the CKD program. • Make outbound calls to educate members on the CKD program and its benefits. • Communicate how our services could benefit prospective patients. • Meet or exceed set goals, such as rate of enrollments, call volume, and documentation quality. • Follow established company policies and procedures for enrollment processes. • Determine eligibility for related plan members and obtain missing enrollment information.
🎯 Requirements
• High school diploma or GED • 2+ years of experience in patient support, customer service, call center, or sales • Strong track record of meeting performance goals • Excellent phone presence, including active listening and clear verbal communication • Clear and concise written communication • Positive, compassionate, and tenacious professional approach; must be able to handle multiple tasks in a fast-paced environment
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