Senior Revenue Technology Analyst

November 2

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Invoca

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Inbound Call Marketing • Call Tracking • Call Intelligence • Pay-Per-Call Advertising • Phone Leads

201 - 500

Description

• As a Sr. Revenue Technology Analyst, you will be pivotal in the ongoing development and management of our revenue technology for Sales and Marketing. • This role is a blend of technical project management, administration, and analysis, requiring a strong grasp of process and systems. • You will work closely with cross-functional teams, including Sales, Marketing, Customer Success, Product, and IT, to identify, develop, and deploy core business processes across revenue functions. • You will be responsible for the day-to-day configuration, support, maintenance, and enhancement of key applications, driving improvements, streamlining processes, and ensuring our technology solutions align with business objectives. • Own and manage the end-to-end projects in the Salesforce ecosystem. • Collaborate closely with Sales, Marketing, Customer Success, Product and IT team members, operating as a project owner and executor. • Keep up to date with our software’s releases, features and best practices in order to make recommendations to management regarding implementations. • Evaluate, select, implement, and integrate technology tools into a solution to support sales and cross-functional business unit stakeholders. • Provide on-going support and system administration to quickly fix issues with Salesforce.com and 3rd party applications. • Design, build, and test best practices solutions to accelerate our business. • Assist in the training and enablement of new users, and grow the tech skill set across the organization. • Act as the liaison between our users, vendors and the application development teams. • Extract, manipulate, import/update large and complex datasets.

Requirements

• 4+ years of experience as a Salesforce Administrator, with Salesforce Admin Certification required. • Extensive experience integrating and configuring Salesforce connected apps such as Salesloft, LeanData, Demandbase, Marketo, Clari, and Gong. • Proven expertise with Salesforce Sales Cloud. • A thorough understanding of SFDC best practices and functionality. • A deep commitment and passion to making impactful improvements and enhancing efficiency. • In-depth knowledge of the Salesforce platform, including the configuration of custom objects, flows, and validation rules. • A solid understanding of agile sprint methodology and the release management process. • Hands-on experience in performing complex data loads. • An eager approach to learning, helping, and growing within the team. • A strong sense of ownership and pride in your work. • Exceptional written and verbal communication skills.

Benefits

• Paid Time Off - Invoca encourages a work-life balance for our employees. We have an outstanding PTO policy starting at 20 days off for all full-time employees. We also offer 16 paid holidays, 10 days of Compassionate Leave, days of volunteer time, and more. • Healthcare - Invoca offers a healthcare program that includes medical, dental, and vision coverage. There are multiple plan options to choose from. You can make the best choice for yourself, your partner, and your family. • Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%. • Stock options - All employees are invited to ownership in Invoca through stock options. • Employee Assistance Program - Invoca offers well-being support on issues ranging from personal matters to everyday-life topics through the WorkLifeMatters program. • Paid Family Leave - Invoca offers up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members. • Paid Medical Leave - Invoca offers up to 12 weeks of 100% paid leave for childbirth and medical needs. • Sabbatical - We thank our long-term team members with an additional week of PTO and a bonus after 7 years of service. • Wellness Subsidy - Invoca provides a wellness subsidy applicable to a gym membership, fitness classes, and more.