ECRM Project Manager - Records Management Specialist

November 10, 2024

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Logo of IQBG Inc

IQBG Inc

IQBG Inc. is a global, solutions-driven company specializing in information governance and enterprise content management. Located in McLean, VA, IQBG provides strategic advisory, deployment, and implementation services to help organizations optimize their data management and information governance programs. With over 10 billion record objects managed, they focus on improving customer experience by freeing companies from data inefficiencies, allowing them to concentrate on business growth and employee care. IQBG offers expertise in records management, business process automation, and customer experience management, and supports modern workplace solutions, including Microsoft 365. The company highlights its commitment to cybersecurity and information security in response to rising digital threats.

SharePoint • CRM • ECM • Business Intelligence • Business Transformation

📋 Description

• The IQ Business Group (IQBG) is currently seeking an Enterprise Content and Records Management (ECRM) Project Manager & Records Management Specialist to support our team. • The ECRM Project Manager will support the implementation process of OpenText Content Suite, directing and coordinating a team to successfully execute on the daily responsibilities in accordance with the approved plan. • The ECRM Project Manager leads the team to success throughout the delivery, proactively manages communications and escalation paths, issues, status of projects, barriers, and successes, while monitoring performance to project leadership. • The ECRM Project Manager should have records management subject matter expertise to lead the team through the delivery of a recommended implementation approach, while providing consultation on business process analysis and improvement. • The ECRM Project Manager provides team guidance and leadership to achieve project objectives, adhere to records management policies pertaining to security and privacy standards, guidelines, programs, and procedures. • The ECRM Project Manager provides functional guidance and expertise for configuration of OpenText Content Suite, including the records management module. • Additional support and guidance to elicit requirements, develop specification, application testing, and application training is provided by the ECRM Project Manager. • The ECRM Project Manager is a senior-level, multi-disciplinary role capable of multiple responsibilities, including superior communication with senior business and technology managers. • The ECRM Project Manager position requires strong business and information analysis skills, and the ability to work independently with minimal supervision in an agile project environment.

🎯 Requirements

• Bachelor’s degree. • PMP Certification • 5-7 years relevant work experience, or a combination of relevant training and experience. • Experience developing taxonomies and records retention processes. • Experience or working knowledge of OpenText Content Suite: user interface, document capture, search, troubleshoot, and various RM functions. • Knowledge of records management best practices and risk mitigation. • Excellent written and oral communication skills. • Strong interpersonal and collaborative skills. • Excellent organizational, planning and time management skills. • Detail oriented. • Ability to multi-task. • Proficient with the Microsoft 365, Atlassian Confluence, Jira. • Ability to work independently with minimal supervision.

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November 10, 2024

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